Cover (hospitality)

Short description: Unit of measurement in the hospitality industry

Cover is a unit of measurement in the hospitality industry. It can refer to a meal, or a customer for whom the meal is served.[1] It is used for the purpose of business forecasting.

## Definition

A cover means one customer paying for one meal.[2] For example, a table for four diners can provide 4 covers, but if the table is used for two sittings, that becomes 8 covers.

## Derived statistics

* Cover per Occupied Room (CPOR) is one statistic which can be used in forecasting. [3]
* This is the average spent per individual customer, which can be calculated separately for each member of the serving staff.[4]
* Polansky and McCool propose a capture ratio, given by the ratio of "Meal Period Covers Served" divided by the "Number of Persons Available to Eat that Meal".[3]
* This is another statistic which can be used to calculate the allocation of staff, based on the number of predicted covers required.[3]

## References

1. ↑ "What Is a Cover at a Restaurant?". Gannett. https://yourbusiness.azcentral.com/cover-restaurant-6923.html. Retrieved 15 June 2020.
2. ↑ Eat App https://restaurant.eatapp.co/blog/the-a-to-z-guide-to-restaurant-lingo
3. ↑ 3.0 3.1 3.2 Polansky, David; McCool, Audrey C. (September 1991). "Effecting Cost Control Through Integrated Food and Beverage Forecasting". The Journal of Hospitality Financial Management 1 (1): 81–82. doi:10.1080/10913211.1991.10653622. https://www.tandfonline.com/doi/abs/10.1080/10913211.1991.10653622org/file/152007012.pdf.
4. ↑ "21 Restaurant Metrics and How to Calculate Them". https://www.touchbistro.com/blog/21-restaurant-metrics-and-how-to-calculate-them/. Retrieved 15 June 2020.

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