Certified Hotel Administrator

Short description: Certification for hotel management

Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute.

To be eligible, individuals must fall into one of the following categories:

1. General Manager, owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the operation of two or more properties. A corporate executive is defined as "individual, employed by a firm responsible for the operation of two or more properties, who serves as a regional or corporate director of operations, or has ultimate corporate responsibility for rooms, marketing, accounting and finance, food and beverage, human resources, or engineering."[1]
2. Assistant General Manager or Director of Operations/Rooms Division (after successfully completing the Certified Rooms Division Executive certification)

According to the American Hotel & Lodging Educational Institute, the CHA exam consists of 200 multiple-choice questions that must be answered within a four-hour time period.[2] All test questions are designed to test the candidate's mastery of various competencies derived from six key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:

1. Financial management
2. Sales and marketing
3. Leadership management
4. Human resources management
5. Rooms management
6. Food and beverage management

## College credits

CHA's can earn undergraduate or graduate credit for their certification when they enroll in certain programs of study from two private for-profit institutions: the American Public University and the University of Phoenix. The American Council on Education (ACE) determined the CHA certification is worth six semester credits at an upper-division baccalaureate degree level and three semester credits at a graduate degree levels.[3][failed verification]

## References

1. ↑ "Archived copy". https://www.ahlei.org/uploadedFiles/Content/Products/Certifications/chaApplication.pdf.
2. ↑ "Hospitality Industry Certifications College in Viet nam". https://www.cet.edu.vn/dao-tao/quan-tri-nha-hang-khach-san.
3. ↑ "About Learning Evaluations". http://www.acenet.edu/news-room/Pages/College-Credit-Recommendation-Service-CREDIT.aspx.

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