Monorail Inc.

Short description: American computer manufacturer (1995–2005)

Monorail Computer Corporation

Logo used from 1998 to 2003

Formerly| Monorail Inc. (1995–1998)
Type| Private
Industry| Computer hardware
Fate| Dissolved
Founded| November 2, 1995; 30 years ago (1995-11-02)
Founder|

* Doug Johns
* David Hocker
* Nicholas Forlenza

Defunct| July 9, 2005; 21 years ago (2005-07-09)
Headquarters|

Marietta, Georgia, U.S.

Key people

| Andrew Watson, VP of marketing

Number of employees

| 40 (1996)
Website| monorail.com (archived)

Monorail Inc., later the Monorail Computer Corporation,[1] was an American computer company founded in 1995 in Marietta, Georgia, by former Compaq executive Doug Johns.

The company produced the Monorail PC, which was an all-in-one computer with a flat-panel LCD. It predated Apple's iMac G4 by about five years.[2]

According to Bloomberg Businessweek, the company "helped spawn a revolution in personal computers ... [selling] machines for as little as $999 in an effort to woo new price-sensitive users", to which larger manufacturers like Compaq and Packard Bell NEC followed suit.[3]

Monorail ceased operations in July 2005.

## Contents

* 1 History
* 1.1 Foundation (1995–1996)
* 1.2 Market introduction (1996–1997)
* 1.3 Reorganization and decline (1997–2003)
* 2 Citations
* 3 References
* 4 External links

## History

### Foundation (1995–1996)

Logo used from 1995 to 1998

Principal founder H. Douglas "Doug" Johns (born c. 1948) was previously the president of Compaq's personal computer division. He left in 1993, citing long hours, and took a sabbatical while holding his stock options in Compaq. Johns observed the computer industry from a distance and observed that the companies earning the most in sales were intelligent with their packaging and had their logistics in order. Johns felt that Compaq were opposites in the latter regard: "It seemed like we always had monitors in Singapore when we needed them in Europe or too many computers in Germany when we needed them in Italy".[4] Johns felt that he could compete with Dell and Gateway 2000 in the build-to-order market and sold $2 million worth of Compaq's shares to put into the formation of Monorail in 1995.({{{1}}}, {{{2}}})

Johns scouted two of his colleagues from Compaq, David Hocker and Nicholas Forlenza, to co-found the company with him. The core marketing strategy the three laid out before production of any computers began was to combine the slim inventory of Gateway and Dell (due to their build-to-order nature) with the trust afforded by tangible goods on the retail floor, as Compaq had managed.({{{1}}}, {{{2}}}) This marriage of approaches was dubbed "Dellpaq" by Andrew Watson, Monorail's VP of marketing in 1997, and was to be further augmented with a sub-$1000 price, to entice first-time computer buyers.[5] The co-founders soon hired other technology companies to manage the company and design its products.({{{1}}}, {{{2}}}) Most of Monorail's initial executive roster included employees from Texas Instruments, Global Village, and Oracle.[5] The California-based NameLab was hired to conjure the Monorail trademark.[6]

As Johns felt that packaging optimization was crucial, he and his colleagues built the prototype for an all-in-one computer that fit within a volume of 48.26 by 48.26 by 24.13 cm (19.00 by 19.00 by 9.50 in), per FedEx's specification for the optimal box size for a package weighing between 6.75 to 11.25 kg (14.9 to 24.8 lb). As a box of that size and weight capacity could not remotely fit a cathode-ray tube monitor—a display technology common for the time—Johns fit the computer with a flat panel liquid-crystal display borrowed from a laptop. The result was the Monorail PC, a system roughly 80 percent the size of a desktop computer but twice as heavy as a laptop.[4] Phelps Technologies and FedEx were hired for manufacturing and distribution respectively.({{{1}}}, {{{2}}}) Meanwhile, James Clarke, a former SunTrust Banks executive whom Johns hired as chief financial officer, negotiated a deal with his former employer to handle accounts receivable.({{{1}}}, {{{2}}}) Shortly before the computer's release, CompUSA agreed to sell the Monorail PC in fall 1996; merchandising chief Larry Mondry was attracted by the computer's form factor, while Monorail promised to minimize inventory.[4]

Phelps, a metal press based in Kansas City, entered the computer manufacturing business in the early 1990s assembling Compaq's Prolinea systems, later earning contract work from Dell, Xerox, AT&T, and IBM. The Monorail PC was the first computer Phelps manufactured from the ground up.[7] Phelps in turn hired Complex Plastics of Boulder, Colorado, for injection molded PC/ABS plastic parts and Colorado Electronic Hardware for electronic components.({{{1}}}, {{{2}}}) Phelps additionally commissioned NMB Technologies to manufacture the computer's keyboard.[8] Monorail erstwhile sourced the LCD from Sharp, a 10.4-in passive-matrix panel.[9] Phelps assembled the Monorail from their 200,000 sq ft factory in Kansas City, in which they employed between 500 and 600 employees.[7] As production ramped up, Phelps added a production line for the Monorail PC in their 60,000 sq ft factory in Houston.({{{1}}}, {{{2}}}) Phelps' combined workforce on the Monorail peaked at 1,200 in 1996.[8] In contrast, Monorail's Marietta headquarters were 40 people strong by October that year.[6]

### Market introduction (1996–1997)

External video Overview of a Monorail PC on YouTube (by Lazy Game Reviews)

Examination of the sixteenth Monorail PC sold on YouTube (by BBISHOPPCM)
Repair and interior view of the Monorail PC on YouTube (by BBISHOPPCM)
The Monorail - An All-In-One Windows 95 Computer! (Retrospective) on YouTube (by Michael MJD)
The Monorail Computer Owner's Kit! - Unboxing and System Restore on YouTube (by Michael MJD)

The Monorail PC was released in late November 1996 at a suggested retail price of $999.[10] A successor model upgrading the Monorail PC's processor from a 75 MHz AMD K5 to a 200 MHz Intel Pentium was released in December 1996.[11] As the company's profit margin off the computer was slim, any production stoppage or mishap put the company at risk of insolvency.({{{1}}}, {{{2}}}) Purchasers who peeled or punctured a label in order to disassemble the Monorail PC voided their one-year warranty, only the first 90 days of which providing no labor charges. Doubling the stock 8 MB and adding 512 KB or video memory cost $199 plus shipping. Stephen Manes of the The New York Times opined that these surcharges led to the user "paying a huge premium over conventional upgrades".[12]

The computer sold well at CompUSA, becoming one of the top five best-selling computers within two months. Some of CompUSA's 122 locations hiked the price up by as much as $100, which CompUSA's marketing VP Andrew Watson said was a consequence of the company's flexible pricing agreement.[11] Monorail later gained Circuit City, MicroWarehouse, and Egghead Computer as retail partners and Ingram Micro, SED International, and Tech Data as enterprise distributors.[13]

While the Monorail PC initially seemed to be performing well, stiff competition from computer companies introducing sub-$1000 desktops in 1997 led sales to flounder. According to Roy Edwards of Colorado Electronic, "the same time the Monorail product hit the market, the market fell apart and there seemed to be increased competition".[8] Production was marred by a number of setbacks, the first occurring when the die used to stamp out the steel case of the computer broke in early 1997, leading to a week-long shortage until a subcontractor successfully built a new die in five days.[4] More urgently, Phelps found itself millions of dollars in debt and stalled manufacturing of the Monorail PC amid layoffs, leading to an order backlog of 90 days toward the end of 1997.({{{1}}}, {{{2}}}) In January 1998, Monorail fired Phelps and turned to Synnex.({{{1}}}, {{{2}}}) Phelps filed for Chapter 11 bankruptcy the following month.[8]

### Reorganization and decline (1997–2003)

In late December 1997, Monorail introduced three standard mini-towers with processors ranging from an AMD K6 clocked at 166 Mhz to a Pentium MMX at 200 MHz.[14] Monorail switched manufacturers again in March 1998, hiring SCI Systems Inc. of Huntsville, Alabama, to make its computer towers. The all-in-one Monorail PC was discontinued around the same time.[1] In the fourth quarter that year, the company began selling network-enhanced computers for businesses under the Monorail NPC brand. These computers were manufactured by SCI. They received lukewarm praise from technology journalists but sold fairly well, with 110 million units of NPC products sold in 1999 alone.({{{1}}}, {{{2}}})

Johns left Monorail in 2002 to become senior VP of worldwide operations at Internet Security Systems. In 2009, he was named chief executive officer of Nivis, a developer and integrator of wireless sensor networks based in Atlanta.[15] The website for Monorail Inc. went dark sometime in 2003, and the company itself was formally dissolved on July 9, 2005.[16][17]

## Citations

1. ↑ 1.0 1.1 Shmukler 1998.
2. ↑ Hayes 2002, p. 30.
3. ↑ O'Crockett 1998.
4. ↑ 4.0 4.1 4.2 4.3 Ramstad 1997, p. B1.
5. ↑ 5.0 5.1 Row 1997, p. 48.
6. ↑ 6.0 6.1 Kanell 1996a, p. F2.
7. ↑ 7.0 7.1 Goldsberry 1996.
8. ↑ 8.0 8.1 8.2 8.3 Roth 1998.
9. ↑ Corcoran 1996.
10. ↑ Kanell 1996b, p. Q2.
11. ↑ 11.0 11.1 Kempner 1997, p. F2.
12. ↑ Manes 1997, p. C5.
13. ↑ Allison 1998.
14. ↑ Staff writer 1997, p. 44.
15. ↑ Staff writer 2009.
16. ↑ Monorail Inc. 2003.
17. ↑ Georgia Secretary of State 2022.

## References

* Allison, David (January 9, 1998). "Monorail hires a new company to make its PCs". Atlanta Business Chronicle (American Business Journals). https://www.bizjournals.com/atlanta/stories/1998/01/12/newscolumn10.html.
* Anderson, James C.; Narus, James A. (1999). Business Market Management: Understanding, Creating, and Delivering Value. Prentice Hall. ISBN 9780135226575. https://archive.org/details/businessmarketma0000ande/.
* "Business Search – Monorail Computer Corporation". Office of the Georgia Secretary of State. https://ecorp.sos.ga.gov/BusinessSearch/BusinessInformation?businessId=959918.
* Corcoran, Elizabeth (November 6, 1996). "The PC Stands for 'Price-Conscious'". The Washington Post: p. C11. https://www.washingtonpost.com/archive/business/1996/11/06/the-pc-stands-for-price-conscious/464a4017-80ac-4ac3-9edb-7f3a95686e33/.
* Deck, Stewart (October 28, 1996). "Monorail tracks into low-cost PC market". Computerworld (IDG Publications) 30 (44): 20. https://books.google.com/books?id=3d3lW7qdMTkC&pg=PT19.
* Evans, Frank J. (June 30, 1998). "Monorail NPC 7230 NT". PC Magazine (Ziff-Davis) 17 (12): 168. https://books.google.com/books?id=BhKFCZyyyZ8C&pg=PA168.
* Goldsberry, Clare (November 11, 1996). "Monorail Jumps Aboard Computer Market". Plastics News (Crain Communications). https://www.plasticsnews.com/article/19961111/NEWS/311119986/monorail-jumps-aboard-computer-market.
* Hayes, Frank (November 18, 2002). "The Story So Far". Computerworld (IDG Publications) 36 (47): 30. https://books.google.com/books?id=uhXOKdElcJMC&pg=PA30.
* Kanell, Michael E. (November 10, 1996). "Computer options expand as firms shift the focus to first-time buyers". The Atlanta Journal-Constitution (Cox Enterprises): Q2. https://www.proquest.com/docview/293222873/.
* Kanell, Michael E. (October 27, 1996). "Marietta company ready to market $999 computer". The Atlanta Journal-Constitution (Cox Enterprises): F2. https://www.proquest.com/docview/413740368/.
* Kempner, Matt (January 16, 1997). "Monorail computers a hot product". The Atlanta Journal-Constitution (Cox Enterprises): E3. https://www.proquest.com/docview/413645775/.
* Layne, Arri (February 29, 2000). "Monorail Inc.". Fast Company (Mansueto Ventures) 5 (12): 48. https://www.fastcompany.com/62550/monorail-inc.
* Manes, Stephen (January 28, 1997). "Your $1,000 Computer May Not Be So Grand". The New York Times: C5. https://www.nytimes.com/1997/01/28/science/your-1000-computer-may-not-be-so-grand.html.
* O'Crockett, Roger (October 12, 1998). "PC Makers Race to the Bottom". Bloomberg Businessweek (Bloomberg L.P.). https://www.bloomberg.com/news/articles/1998-10-11/pc-makers-race-to-the-bottom.
* Ramstad, Evan (December 29, 1997). "A PC Maker's Low-Tech Formula: Start With the Box". Wall Street Journal (Dow Jones & Company): B1. https://www.proquest.com/docview/398799932/.
* Roth, Stephen (February 6, 1998). "Phelps Technologies Inc. files for Chapter 11 in KC". Kansas City Business Journal (American Business Journals) 16 (21): 1. https://www.bizjournals.com/kansascity/stories/1998/02/09/story5.html.
* Row, Heath (December 1997). "This 'Virtual' Company Is for Real". Fast Company (Mansueto Ventures) 2 (12): 48. https://www.fastcompany.com/32998/virtual-company-real.
* Shmukler, Evelina (November 23, 1998). "Monorail back on course with newest computer". Atlanta Business Chronicle (American Business Journals). https://www.bizjournals.com/atlanta/stories/1998/11/23/newscolumn5.html.
* Staff writer (December 22, 1997). "Monorail debuts trio of MMX desktop PCs". PC Week (Ziff-Davis) 14 (53): 44. https://link.gale.com/apps/doc/A20101144/GPS?sid=wikipedia.
* Staff writer (December 17, 2009). "Nivis names Doug Johns Chief Executive Officer". Automation (International Society of Automation). https://www.automation.com/en-us/articles/2009-2/nivis-names-doug-johns-chief-executive-officer.
* "Welcome to Monorail". Monorail Inc.. March 23, 2003. http://www.monorail.com/. Compare to next available archive snapshot.
* Young, Monica (November 1, 1996). "Ex-Compaq executives start new company". Computer Reseller News (CMP Publications) (709): 181. https://www.proquest.com/docview/227529581/.

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