Management system

Short description: Set of practices used by an organization

A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives.[1] These objectives cover many aspects of the organization's operations (including product quality, worker management, safe operation, client relationships, regulatory conformance and financial success). For instance, a quality management system enables organizations to improve their quality performance, an environmental management system enables organizations to improve their environmental performance, and an occupational health and safety management system enables organizations to improve their occupational health and safety performance, can be run in an integrated management system.

The international standard ISO 9000:2015 (Title: Quality management systems - fundamentals and vocabulary) defines the term in chapter 3.5.3 as a "set of interrelated or interacting elements of an organization to establish policies and objectives, and processes to achieve those objectives".[2]

A simplification of the main aspects of a management system is the 4-element "plan, do, check, act" approach. A complete management system covers every aspect of management and focuses on supporting the performance management to achieve the objectives. The management system should be subject to continuous improvement as the organization learns.

## Contents

* 1 Examples
* 2 See also
* 3 References
* 4 Further reading

## Examples

Examples of management system standards include:

* ISO 9000: standards for quality management systems (QMS)
* ISO 13485: standard for medical devices
* ISO 14000: standards for environmental management systems
* ISO/IEC 20000: standards for service management systems (SMS)
* ISO 22000: standards for food safety management systems (FSMS)
* ISO/IEC 27000: standards for information security management systems (ISMS)
* ISO 30301: standard for records (information and documentation)
* ISO 37001: standard for anti-bribery
* ISO 45001: standard for occupational health and safety management systems
* ISO 50001: standard for energy management systems
* ISO 55000: standards for asset management systems
* ISO 56002: standard for innovation management systems
* FitSM: standards for lightweight IT service management
* ILO-OSH: occupational safety and health management systems
* SA 8000: standards for social accountability management systems
* IAEA management system safety standards

## See also

* Evolution of management systems
* Environmental management system (EMS)
* Lean integration
* Quality management system (QMS)
* Safety management system (SMS)
* Total quality management (TQM)
* Warehouse management system (WMS)
* Welfare management system (WMS)

## References

1. ↑ "FitSM Part 0: Overview and vocabulary". Itemo. 2015-04-01. http://fitsm.itemo.org/fitsm-downloads.
2. ↑ "ISO 9000:2015 Quality management systems — Fundamentals and vocabulary". International Organization for Standardization. 2020-10-12. https://www.iso.org/standard/45481.html.

## Further reading

* International Organization for Standardization (2001) Guidelines for the justification and development of management system standards. International Standard ISO Guide 72, Geneva, Switzerland.
* International Organization for Standardization (2004) Environmental Management Systems-Specifications with Guidance for Use. International Standard ISO 14001, Geneva, Switzerland.
* Commission for Environmental Cooperation (2000): “Improving Environmental Performance and Compliance: 10 Elements of Effective Environmental Management Systems.” Report.
* Occupational Health and Safety Assessment Series Project Group (1999): Occupational health and safety management systems - Specification; OHSAS 18001:1999. 389 Chiswick High Road, London, W4 4AL, United Kingdom.
* International Organization for Standardization (2000) Quality Systems - Model for Quality Assurance in Design, Development, Production, Installation and Servicing. International Standard ISO 9001:2000(E), Geneva, Switzerland.
* United States Department of Labor, Occupational Health and Safety Administration (1989); "Safety and Health Program Management Guidelines." Federal Register, January 26, 1989.
* United States Environmental Protection Agency (2001): “Integrated Environmental Management Systems: Implementation Guide.” Report written by Abt Associates for the USEPA's Office of Pollution Prevention and Toxics, Design for the Environment Program; Economics, Exposure, and Technology Division. Washington, DC.

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Management

* Outline of business management
* Index of management articles

By type
of organization|

* Academic
* Association
* Business
* Restaurant
* Healthcare
* Military
* Public

By focus (within
an organization)|

| By scope|

| Strategic
(top-level)|

* Capability
* Change
* Communication
* Financial
* Innovation
* Performance
* Risk
* Systems

|

By component|

* Facility
* Product
* Product lifecycle
* Brand
* Program
* Project
* Construction

By activity or
department
managed|

| Line|

* Marketing
* Operations/production
* Process
* Quality
* Sales

|

Staff|

* Accounting
* Office
* Records

By aspect or
relationship|

* Customer relationship
* Engineering
* Logistics
* Perception
* Supply chain
* Talent

By problem|

* Conflict
* Crisis
* Stress

By resource|

* Environmental resource
* Human resources
* Information
* Information technology
* Knowledge
* Land
* Materials
* Skills
* Stock
* Technology
* Time

Management
positions|

* Interim
* Middle
* Senior

Methods
and approaches|

* Adhocracy
* Collaborative method
* Distributed
* Earned value management
* Evidence-based management
* Full Range of Leadership Model
* Management by objectives
* Management style
* Macromanagement
* Micromanagement
* Scientific management
* Social entrepreneurship
* Team building
* Virtual management

Management skills
and activities|

* Decision-making
* Forecasting
* Leadership

Pioneers and
scholars|

* Peter Drucker
* Eliyahu M. Goldratt
* Oliver E. Williamson

Education|

* Association of Technology, Management, and Applied Engineering
* Business school
* Certified Business Manager
* Chartered Management Institute
* Critical management studies
* Degrees
* Bachelor of Business Administration
* Master of Business Administration
* PhD in management
* Organizational studies

Other|

* Administration
* Collaboration
* Corporate governance
* Executive compensation
* Management consulting
* Management control
* Management cybernetics
* Management development
* Management fad
* Management system
* Managerial economics
* Managerial psychology
* Managerialism
* Organization development
* Organizational behavior management
* Pointy-haired Boss
* Williamson's model of managerial discretion

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