LIVI

Livi is a medical app, owned by Kry International AB, a Swedish online healthcare company based in Stockholm established in 2015.[1] It operates in the UK and France. In Germany, Sweden and Norway, it is known as Kry. Juliet Bauer is the UK managing director.[2]

It launched a partnership with general practices in North West Surrey and with SSP Health in the North West of England to offer video consultations to patients in October 2018, an app based service similar to that offered by GP at Hand but done through their existing GP practice without having to re-register with a new one.[3] The NICS GP Federation in North West Surrey is using it to run extended access clinics. It also offers a paid for, on-demand service via an app.[4] It plans to make the service available nationally.[5] It sub-contracts with GP federations to provide out-of-hours services. Push Doctor, Now Patient, and eConsult offer similar services.[6]

In August 2019, the company announced a deal with NHS services in Birmingham, Shropshire and Northamptonshire. 1.85 million patients will be able to sign up to the app through their practice so they can access video GP consultations, referrals and prescriptions.[7] In September 2019, it announced plans to offer GP video consultations on the NHS at Boots high street shops in north-west Surrey and in Liverpool Street, London. Doctors will be able to access and update patients' NHS Electronic Health Records.[8]

In June 2020, it announced plans to integrate the service into NHS111 in three regions of the UK.[9]

North Tyneside Clinical Commissioning Group set up a 12-month pilot using Livi in August 2020 to offer online video appointments for all of its patients. This would deliver an extra 21,000 GP appointments a year. Livi GPs will have full access to patient records.[10]

The services was rated outstanding by the Care Quality Commission in 2021. It was commended for setting up the Covid Home Monitoring Service, which supported patients to access care without exposing other people to the virus. Livi Connect was also praised. It enabled 26,473 patients in the UK to have video consultations with healthcare professionals.[11]

## See also

* Ada Health
* Babylon Health
* Infermedica
* WebMD
* Your.MD
* Doctor.se
* mindoctor.se

## References

1. ↑ "Company Overview of Webbhälsa AB". Bloomberg. 2018. https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=380863829. Retrieved 8 November 2018.
2. ↑ NS, Radhakrishna (2020-04-16). "Boots partners with LIVI to strengthen its digital pharmacy services" (in en-US). https://www.pharmacy.biz/boots-partners-with-livi-to-strengthen-its-digital-pharmacy-services/.
3. ↑ "Swedish company launches NHS partnership in bid to enter GP app market". British Medical Journal. 30 October 2018. https://www.bmj.com/content/363/bmj.k4596.full. Retrieved 8 November 2018.
4. ↑ "Online GP provider LIVI arrives on UK market". Digital Health. 5 November 2018. https://www.digitalhealth.net/2018/11/online-gp-livi-uk/. Retrieved 8 November 2018.
5. ↑ "Digital GP provider launches in the UK". Pharma Times. 31 October 2018. http://www.pharmatimes.com/news/digital_gp_provider_launches_in_the_uk_1257840. Retrieved 8 November 2018.
6. ↑ "The Download: New challenger in the GP tech goldrush". Health Service Journal. 29 October 2018. https://www.hsj.co.uk/expert-briefings/the-download-new-challenger-in-the-gp-tech-goldrush/7023681.article?. Retrieved 2 December 2018.
7. ↑ "Digital GP service provider secures biggest ever deal with NHS". Health Service Journal. 12 August 2019. https://www.hsj.co.uk/technology-and-innovation/digital-gp-service-provider-secures-biggest-ever-deal-with-nhs/7025732.article. Retrieved 30 September 2019.
8. ↑ "LIVI pilots in-store GP video consultations at largest high-street pharmacist". GP Online. 6 September 2019. https://www.gponline.com/livi-pilots-in-store-gp-video-consultations-largest-high-street-pharmacist/article/1595907. Retrieved 1 November 2019.
9. ↑ "Video GP provider reveals plans to partner with 111". Health Service Journal. 4 June 2020. https://www.hsj.co.uk/technology-and-innovation/video-gp-provider-reveals-plans-to-partner-with-111/7027763.article. Retrieved 11 July 2020.
10. ↑ "CCG to offer remote GP consultations to all patients via private app". Pulse. 1 September 2020. http://www.pulsetoday.co.uk/news/ccg-to-offer-private-remote-gp-consultations-via-app-to-all-patients/20041416.article. Retrieved 3 September 2020.
11. ↑ "‘Outstanding’ rating given to online GP service for the first time". Health Service Journal. 17 June 2021. https://www.hsj.co.uk/policy-and-regulation/outstanding-rating-given-to-online-gp-service-for-the-first-time/7030318.article?.

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