Mention

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Type| Private
Industry|

* Software as a service (Saas)

Founded| April 2012; 14 years ago (2012-04)
Founder| Arnaud Le Blanc & Edouard de la Joncquière
Headquarters| Paris, France

Key people

* Antoine Rage (CEO)

Services|

* Social Listening
* Instant Monitoring
* Social Media Management
* Reporting & Analytics
* Data Visualization
* Account Management

Number of employees

* 50-60

Website| mention.com/en/

Mention is a social listening web application owned by NHST Media Group and headquartered in Paris, France. Mention sells an all-in-one platform offering online monitoring, analytics, and social media management.

The tool monitors several online sources, including blogs, forums, news sites, videos, images, and social networks, including Facebook,[1] Twitter,[2] TikTok, Pinterest, YouTube, Instagram,[3][4][5][6][7] and Review Sites. Users can search the web and social networks[8] by using keywords, URLs, or Boolean logic.

## Contents

* 1 History
* 1.1 Investment
* 1.2 Expansion
* 1.3 Mynewsdesk Acquisition
* 2 Overview
* 3 Features & Services
* 3.1 Social Listening & Instant Monitoring
* 3.2 Social Media Management
* 3.3 Reporting & Analytics
* 3.4 Data Visualization
* 3.5 Account Management
* 4 Pricing
* 4.1 Self-Service Subscriptions
* 4.2 Company Subscription
* 5 References
* 6 External links

## History

In November 2011, inside the eFounders[9][10] start-up incubator in Paris, France, Arnaud Le Blanc wrote the first line of code for Mention. He worked alongside Edouard de la Joncquière to continue developing the tool until it was fully functioning. In 2012, Mention[11] reached a milestone of collecting 1 billion mentions across the web and social networks. Mention was officially co-founded in 2013, by Arnaud Le Blanc and Edouard de la Joncquière.

### Investment

In January 2013, the company was officially established, with 50,000 users, and raised $800,000 in flash seed funding from Alven Capital and Point Nine Capital.[12]

### Expansion

In October 2014, Matthieu Vaxelaire[13] became the CEO of Mention[14] and was formerly a partner at eFounders. Under his leadership, Mention was able to expand its services to offer more than a freemium solution. Vaxelaire introduced Mention’s enterprise services with full account management, suitable for Small-Medium Enterprises (SME) teams. Later in 2014, Wired Magazine named Mention as one of the hottest European startups of the year.[15] In 2016, Mention[16] expanded to the US market,[17] and opened an office in New York City , to cater to the growing North American customer base. The Mention product continued to innovate between 2018 and 2019, with the introduction of Publish, offering social media content creation and post scheduling.

### Mynewsdesk Acquisition

In August 2018, Mention was acquired by Mynewsdesk,[18] owned by NHST Media Group after reaching $5.4M Annual Recurring Revenue (ARR).[19]

## Overview

Mention is a solution that strives to empower businesses to maximize their digital strategy by better understanding audience conversations. Mention is a solution that helps brands, agencies, and businesses[20] from all industries to focus on brand monitoring, competitive analysis, e-reputation, and social media management.

Today, Mention remains a competitive player in the media monitoring[21] industry, continuing to innovate the product offering to meet the demands of digital communicators.

## Features & Services

### Social Listening & Instant Monitoring

Mention allows users to create alerts[22] compiled of keywords[23] to monitor[24][25] over 1 billion sources across the web, including press articles, review sites, forums, blogs, social media,[26][27] and more.

### Social Media Management

Mention offers social media management with Publish[28][29] and Respond features, allowing users to create,[30] schedule, and post directly to social profiles, or respond to and keep track of direct messages.

### Reporting & Analytics

Mention provides a reporting feature where users can create, automate and share reports. Reports can be created for specific needs, based on social networks, comparative, or a list of mentions collected.

### Data Visualization

Mention’s Insights Center is where data can be explored by reach, sentiment, gender, location, and trending topic.

### Account Management

Mention is a collaborative tool where the number of users is unlimited and the alerts can be shared.

## Pricing

### Self-Service Subscriptions

Mention offers plans to suit all types of businesses. Pricing for Mention’s monthly subscription starts at $29.99 per month.

### Company Subscription

The company subscription is a customized plan with a dedicated Account Manager. Select add-on features for this plan include Advanced Alerts, historical data, and additional mentions quota.

## References

1. ↑ "Facebook Tracking by Mention" (in en-US). Mention (company). https://mention.com/en/facebook-tracking/. Retrieved 11 May 2016.
2. ↑ "Twitter Tracking by Mention" (in en-US). Mention (company). https://mention.com/en/twitter-tracking/. Retrieved 11 May 2016.
3. ↑ "Instagram Tracking by Mention" (in en-US). Mention (company). https://mention.com/en/instagram-tracking/. Retrieved 11 May 2016.
4. ↑ "Instagram best practice for 2020: Focus on comments in a post-like landscape - and try 'nano-influencers'" (in en-GB). 2020-03-05. https://www.marketingtechnews.net/news/2020/mar/05/instagram-best-practice-2020-focus-comments-post-landscape-and-try-nano-influencers/.
5. ↑ Patard, Alexandra (2020-02-27). "Instagram : étude sur les tendances de l’engagement" (in fr-FR). https://www.blogdumoderateur.com/instagram-tendances-engagement/.
6. ↑ "Instagram Video Posts Receive Twice the Engagement of Other Post Types [Study"] (in en). 2019-02-27. https://www.searchenginejournal.com/instagram-video-posts-receive-twice-the-engagement-of-other-post-types-study/295443/.
7. ↑ "Instagram engagement trends businesses need to know for 2019 - Business Leader News". 2019-02-26. https://www.businessleader.co.uk/instagram-engagement-trends-businesses-need-to-know-for-2019/.
8. ↑ "De l'importance des réseaux sociaux pour les marques en ligne" (in fr). https://www.journaldunet.com/ebusiness/crm-marketing/1492915-de-l-importance-des-reseaux-sociaux-pour-les-marques-en-ligne/.
9. ↑ Wauters, Robin. "Mention Raises $800,000 To Build A Google Alerts On Steroids." TNW Network All Stories RSS. 14 Mar. 2013. <https://thenextweb.com/insider/2013/03/14/mention-google-alerts/>.
10. ↑ "Le suedois MyNewDesk s'offre Mention, nouvelle exit pour eFounders, le startup Studio de Thibaud Elzière" (in fr-FR). 2018-08-31. https://www.frenchweb.fr/le-suedois-mynewdesk-soffre-mention-nouvelle-exit-pour-efounders-le-startup-studio-de-thibaud-elziere/334367.
11. ↑ "Talking Inbound Marketing With Startup Mention – The Startup Spotlight". http://www.getspokal.com/watching-the-web-talking-social-media-monitoring-with-mention-the-startup-spotlight/.
12. ↑ "With 50,000 Users & Double-Digit Monthly Revenue Growth, French Real-Time Alerts Startup Mention Raises $800K Flash Seed" (in en-US). https://social.techcrunch.com/2013/03/14/mention-800k-seed/.
13. ↑ Bridges, Trista (2015-01-19). "[Interview Mention CEO Matthieu Vaxelaire discusses their big 2015 plans"] (in en-US). https://www.rudebaguette.com/en/2015/01/interview-mention-ceo-matthieu-vaxelaire-discusses-big-2015-plans/.
14. ↑ "How Mention Went From Zero to 350K Users In 3 Years" (in en-US). 2015-10-01. https://www.groovehq.com/blog/matthieu-vaxelaire-mention-interview.
15. ↑ "Europe's 100 hottest startups 2012: Paris" (in en-GB). Wired UK. ISSN 1357-0978. https://www.wired.co.uk/article/paris.
16. ↑ "Paris-based Mention launches new enterprise services, reaches 500,000 users" (in en-GB). 2016-05-12. https://tech.eu/2016/05/12/mention-enterprise/.
17. ↑ Sawers, Paul (2014-09-29). "Mention: The 'Google Alerts' for Social Web Gets Refresh" (in en). https://thenextweb.com/news/mention-turbo-charges-google-alerts-social-web-prepares-us-expansion.
18. ↑ "Mynewsdesk acquires web monitoring service Mention" (in en-US). https://social.techcrunch.com/2018/08/31/mynewsdesk-acquires-web-monitoring-service-mention/.
19. ↑ "Mynewsdesk acquires web monitoring service Mention" (in en-US). https://social.techcrunch.com/2018/08/31/mynewsdesk-acquires-web-monitoring-service-mention/.
20. ↑ "Fine tune your automation tools - what B2B marketers are sharpening skills with today". https://www.thedrum.com/news/2016/07/25/fine-tune-your-automation-tools-what-b2b-marketers-are-sharpening-skills-today.
21. ↑ "Mention – Media Monitoring For Every Company." AppVita. 1 Dec. 2013. <http://www.appvita.com/2013/12/17/mention-media-monitoring-for-every-company/>
22. ↑ "Mention Introduces New Standard Alert for Smarter Social Listening" (in en-GB). 2021-07-06. https://techround.co.uk/tech/mention-introduces-new-standard-alert/.
23. ↑ Balkhi, Syed. "How to Measure Your Customers' Happiness Score (and Why That Matters)" (in en). https://www.entrepreneur.com/article/315576.
24. ↑ "The three key ways social listening can improve your customer marketing" (in en-GB). 2020-01-21. https://www.marketingtechnews.net/news/2020/jan/21/three-key-ways-social-listening-can-improve-your-customer-marketing/.
25. ↑ Erskine, Ryan. "How To Protect Your Brand From Angry Customers In The Reputation Economy" (in en). https://www.forbes.com/sites/ryanerskine/2018/03/31/how-to-protect-your-brand-from-angry-customers-in-the-reputation-economy/.
26. ↑ Kanchwala, Mohammad (2018-04-02). "New Instagram Report indicates hashtags have no effect on engagement rate" (in en-US). https://www.socialsamosa.com/2018/04/new-instagram-report-indicates-hashtags-have-no-effect-on-engagement-rate/.
27. ↑ "New Report Looks at Instagram Usage Trends, and How Brands Can Tap Into Shifts" (in en-US). https://www.socialmediatoday.com/news/new-report-looks-at-instagram-usage-trends-and-how-brands-can-tap-into-shi/519702/.
28. ↑ "Mention Launches Publish for Social Media Management". https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Mention-Launches-Publish-for-Social-Media-Management-132519.aspx.
29. ↑ "Mention lance Publish, son nouvel outil de publication sur les réseaux sociaux" (in fr). https://www.strategies.fr/culture-tech/4030889w/mention-lance-publish-son-nouvel-outil-de-publication-sur-les-reseaux-sociaux.html.
30. ↑ Winchel, Beki (2019-02-28). "4 ways to make a splash on Instagram". https://www.prdaily.com/4-ways-to-make-a-splash-on-instagram/.

## External links

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