Enterprise relationship management

Enterprise relationship management (ERM) is a business method in relationship management.[1]

## Contents

* 1 See also
* 2 References
* 2.1 Primary sources
* 2.2 Footnotes

## See also

* Enterprise feedback management (EFM)
* Business relationship management (BRM)
* Enterprise planning systems

## References

### Primary sources

* Galbreath, Jeremy (2002). "Success in the Relationship Age: building quality relationship assets for market value creation". The TQM Magazine 14 (1): 8–24. doi:10.1108/09544780210413219.
* Inmon, W. H., et al. (2001). Data Warehousing for E-business. John Wiley & Sons, New York, NY
* Kalmbach, Charles, Jr., and Charles Roussel (1999). "Outlook by Issue: 1999, Special Edition: Dispelling the Myths of Alliances". Accenture.com
* Lovallo, Dan; Daniel Kahneman (2003). "Delusions of Success". Harvard Business Review 81 (7): 56–63. https://hbr.org/2003/07/delusions-of-success-how-optimism-undermines-executives-decisions. "No matter how detailed, the business scenarios used in planning are generally inadequate.".
* Normann, Richard, and Rafael Ramirez (1993). "From Value Chain, to Value Constellation: Designing Interactive Strategy". Harvard Business Review on Managing the Value Chain. Harvard Business School Press, 2000, 185–220.
* Torkia, Eric (2005). "Velox ERM: Building an Enterprise Relationship Management Framework". Montreal: UQAM (Université du Québec à Montréal).
* Harbison, J.R., Pekar, P.jr., Viscio, A. and Moloney, D. (2000) The Allianced Enterprise: Breakout Strategy for the New Millennium, BoozAllen & Hamilton.
* Gretchen Teagarden, Solomon Smith Barney, 2000

### Footnotes

1. ↑ "RIIM - Relationship Intelligence and Influence Management - Perfluence SA". https://www.perfluence.com/methods.

Please be cautious adding more external links.

Wikipedia is not a collection of links and should not be used for advertising.

Excessive or inappropriate links will be removed.

See Wikipedia:External links and Wikipedia:Spam for details.

If there are already suitable links, propose additions or replacements on the article's talk page.

\-->

0.00

(0 votes)

|

Retrieved from "https://handwiki.org/wiki/index.php?title=Social:Enterprise_relationship_management&oldid=3853301"