BT Business and Public Sector

Retail division of BT Group

BT Business and Public Sector

Company type| Division
Industry| Telecommunications
Predecessor|

* BT Retail
* BT Business

Successor| BT Enterprise
Headquarters| One Braham,
London, United Kingdom

Area served

| United Kingdom
Republic of Ireland
Products| Fixedline telephony
Mobile telephony
Broadband internet
IT services
Parent| BT Group
Website| www.bt.com/business

BT Business and Public Sector was a division of United Kingdom telecommunications company BT Group that provided fixed-line, mobile, broadband and IT services to businesses (predominantly small and medium-sized enterprises) and the public sector in the UK and Ireland.[1] It bought many of its services from BT's other divisions: EE, BT Global Services, BT Wholesale and Openreach. It also sold other vendors' products and services such as the Avaya IP Office business telephone system.

In April 2018, Gavin Patterson, then BT Group's CEO, announced Wholesale and Ventures was to be combined with the group's Business and Public Sector division into a newly-formed division, BT Enterprise. It came after BT's decision to undertake a streamlining of its operations, in a bid to strengthen its offerings as a business.[2]

Prior to its merger with Wholesale and Ventures, Business and Public Sector was formerly known as BT Business that was established alongside BT Consumer following a two-way split from former division, BT Retail in 2013 to allow BT to "better serve its customers and focus even more on delivering its strategic priorities". It took on the business operations of BT Retail that involved the merging of BT Business, BT Enterprises and BT Ireland while BT Wi-fi (part of BT Enterprises) and the consumer part of BT Ireland transferred to BT Consumer.[3][4] It took on its current name following BT's new organisational structure that took effect in April 2016 after its acquisition of EE, and comprises the existing BT Business division along with EE's business division and those parts of BT Global Services that are UK focused.[5][6][7]

## Products

[edit]

BT Business provides the following products as of 28 January 2016:[8]

### Voice

[edit]

* Phone lines and featurelines
* Voice over IP (VoIP) services
* On-premises phone systems
* ISDN \- provides high-performance voice and data services
* Conferencing \- audio, web and video conferencing
* Business numbers
* Payphone services
* BT One Phone

### Mobile

[edit]

* Mobile phone contracts
* SIM-only contracts
* Tablet contracts
* BT One Phone

### Broadband

[edit]

* BT Broadband \- provides standard broadband
* BT Infinity \- provides fibre-optic broadband
* Mobile broadband - provides data allowance, hardware and tablet options
* BTnet Leased Lines - provides leased lines to access the internet

### IT services

[edit]

#### Networking

[edit]

* Ethernet VPN
* Ethernet Point-to-Point (P2P) - extends LAN across local sites without compromising on performance or security
* IP Connect - connects multiple sites and/or simplifies communications to a single private IP VPN
* Managed WAN \- connects your sites to each other on a virtual private network

#### Computing & Apps

[edit]

* Microsoft Office 365 \- a cloud-based version of Microsoft Office
* Enhanced IT Support - a 24/7 remote IT support service
* Web hosting \- create and manage websites to be accessible via the World Wide Web
* Domain registration \- provides the facility to purchase and manage domain names
* BT Buynet/SafePay - a payment reconciliation with real-time authorisation, daily settlement, and easy-to-understand reporting
* BT eShop - provides various tools for the creation and management of your own online shop

#### Bring Your Own Device

[edit]

Bring Your Own Device (BYOD) allows employees to use their own devices.

#### BT PC Security

[edit]

BT PC Security is a complete internet security and antivirus protection suite, in association with McAfee.

#### Cloud & Data Centre Solutions

[edit]

Cloud & Data Centre Solutions provides a range of server technology, software and platforms.

## See also

[edit]

* BT Consumer

## References

[edit]

1. ^ "Business and Public Sector". BT Group. Retrieved 24 November 2017.
2. ^ "BT forms new business unit BT Enterprise". BT Group. 18 April 2018. Retrieved 1 April 2022.
3. ^ "BT Retail splits into two businesses". BT Today. BT Group PLC. Archived from the original on 23 February 2016. Retrieved 28 January 2016.
4. ^ Williams, Christopher (30 July 2013). "BT splits BT Retail division to focus on BSkyB battle". The Telegraph. Retrieved 28 January 2016.
5. ^ "BT announces new structure". BT News. BT Group PLC. 1 February 2016. Retrieved 24 November 2017.
6. ^ "BT reports a 24% jump in quarterly profits amid revamp". BBC News. 1 February 2016. Retrieved 24 November 2017.
7. ^ Palmer, Kate (1 February 2016). "BT unveils management overhaul as it reports 'seven-year high' in revenue growth". The Daily Telegraph. Retrieved 24 November 2017.
8. ^ "Products". BT Business. Retrieved 28 January 2016.

* v
* t
* e

BT Group

Divisions
and
subsidiaries|

| Current|

* BT Consumer
* BT Business and Public Sector
* BT Global Services
* BT Wholesale and Ventures
* BT Research
* Openreach
* EE
* Plusnet
* BT Ireland
* BT Italia

|

Former|

* BT Marine
* dabs.com
* Hibu
* Madasafish
* merged into Plusnet
* Manx Telecom
* O2 (UK)
* O2 (Ireland)
* O2 (Germany)
* Ribbit
* Concert Communications Services
* Telecomsoft
* Tymnet
* International Network Services
* Dialcom
* Telfort
* LineOne
* Swindon Cable
* 6GMOBILE
* Open....

Products
and
services|

| Current|

* BT Broadband
* EE Broadband
* EE Mobile
* EE TV
* EE WiFi
* BT Smart Hub
* TNT Sports

|

Defunct|

* BT Fusion
* BT Highway
* BT Mobile
* BT Superfast Fibre
* BT Versatility
* BT Voyager
* BT MyDonate
* BT MyPlace
* Telecom Gold
* Micronet 800
* Merlin M4000

Buildings
and
facilities|

| Current|

* Adastral Park
* Baynard House
* BT Centre
* BT Tower (London)
* BT Tower (Birmingham)
* BT Tower (Swansea)
* BT Riverside Tower
* Stadium House
* Charwelton BT Tower
* Faraday Building
* Goonhilly Cornwall
* Guardian Exchange Manchester
* Madley Communications Centre
* National Network Management Centre
* Peterborough transmitting station
* Zouches Farm transmitting station
* Heaton Park BT Tower
* Purdown BT Tower
* Pye Green BT Tower
* Stokenchurch BT Tower
* Sutton Common BT Tower
* Tinshill BT Tower
* Tolsford Hill BT Tower
* Wotton-under-Edge BT Tower
* Red telephone box
* KX telephone boxes
* LinkUK

|

Former|

* Anchor telephone exchange
* Bletchley Park
* CS Sovereign
* Horwood House
* Kingsway telephone exchange
* Leafield Technical Centre
* Mondial House
* Stag Lane Aerodrome
* Marland House
* Sheffield Telephone House
* Post Office Research Station
* Portishead Radio
* Criggion Radio Station
* Rugby Radio Station
* Microwave network
* TAT-1
* TAT-8
* TAT-9
* TAT-14
* CANTAT-2
* SAT-2
* UK-Belgium 5

Programmes
and
standards|

| Current|

* BT 21CN
* BT site engineering code
* BT Speaking Clock
* British telephone socket
* Cable jetting
* Customer Service System
* Advanced Mobile Location
* Digital Access Carrier System
* Digital Access Signalling System 2
* System X
* System Y
* ADSL Max
* Redcare
* 1-5-7-1
* YouView

|

Defunct|

* Digital Access Signalling System 1
* Digital Private Network Signalling System
* Fixed-Mobile Convergence Alliance
* Go!Messenger
* International Packet Switched Service
* NHSnet
* N3 (NHS)
* Packet Switch Stream
* Prestel
* TXE
* TXK

History|

* BT Group
* General Post Office
* Electric Telegraph Company

Other|

* BT Archives
* BT Museum
* BT Digital Music Awards
* BT Sport Action Woman Awards
* Buzby
* Connected Earth
* People
* Young Scientist and Technology Exhibition
* British Telecommunications plc v. Prodigy

* Category
* Commons

* v
* t
* e

Telecommunications industry in the United Kingdom

* Economy of the United Kingdom
* Science and technology in the United Kingdom

Companies|

| Infrastructure
providers|

* Arqiva
* Babcock International
* BT Wholesale and Ventures
* CityFibre
* KCOM Group
* Nexfibre
* Openreach
* Interxion
* TelecityGroup
* Telehouse Europe

|

Service
providers|

| Current|

* Andrews & Arnold
* Asda Mobile
* BT Group
* BT Consumer
* BT Business and Public Sector
* BT Global Services
* EE
* Plusnet
* China Mobile
* CMLink
* Claranet
* Colt Group
* The Co-operative
* Cable & Wireless
* Entanet
* Inmarsat
* KCOM Group
* Eclipse Internet
* Lebara
* Lycamobile
* Sky
* Sky Broadband
* spusu
* TalkTalk
* Business
* Mobile
* TV
* Telecom Plus
* Tesco
* Three
* Three UK
* SMARTY
* Tru
* Trunk Networks
* Leetline
* No One
* Virgin Media O2
* O2
* Giffgaff
* Virgin Media
* Virgin Media Business
* Vodafone
* Vodafone UK
* Talkmobile
* Voipfone
* WightFibre
* Zen Internet

|

Defunct|

* AOL
* Atlantic Telegraph Company
* Be Un Limited
* Bonelli's Electric Telegraph Company
* British and Irish Magnetic Telegraph
* Cable & Wireless plc
* Cable & Wireless Worldwide
* Electric Telegraph Company
* Energis
* Family
* General Post Office
* Gutta Percha Company
* Ionica
* London & Provincial District Telegraph
* Mercury
* National Telephone Company
* NTL
* Orange
* Ovivo
* Post Office
* Pipex
* Rabbit
* Sainsbury's
* Submarine Telegraph
* Tiscali UK
* T-Mobile
* Universal Private Telegraph
* Virgin Mobile

Suppliers|

| Current|

* Arm Holdings
* Icera
* Metaswitch
* Sarantel
* Spirent
* Telent

|

Defunct|

* CSR
* GEC Plessey
* Marconi Company
* Marconi Communications
* Pace
* PicoChip
* Standard

Other|

* Carphone Warehouse
* Hibu

Government and
regulatory bodies|

* Broadband Stakeholder Group
* Defence Science and Technology Laboratory
* European Conference of Postal and Telecommunications Administrations
* International Telecommunication Union
* Ofcom
* Phone-paid Services Authority

Industry bodies|

* GSM Association
* Internet Service Providers Association
* Internet Telephony Services Providers' Association
* LONAP
* London Internet Exchange
* MaNAP
* Symbian Foundation

In Crown Dependencies and
British Overseas Territories|

* Akrotiri and Dhekelia
* Anguilla
* Antarctica (including British Antarctic Territory)
* Ascension Island
* Bermuda
* British Indian Ocean Territory
* British Virgin Islands
* Cayman Islands
* Falkland Islands
* Gibraltar
* Guernsey
* Isle of Man
* Jersey
* Montserrat
* Pitcairn Islands
* Saint Helena
* South Georgia and South Sandwich Islands
* Turks and Caicos Islands
* Tristan da Cunha

History,
legislation|

* Adastral Park
* British Approvals Board for Telecommunications
* British Telecommunications Act 1981
* British telephone sockets
* BT Research
* BT site engineering code
* Buzby
* Communications Act 2003
* Earth stations in UK
* Hull Colour Pages
* Interception of Communications Act 1985
* Internet in UK
* Telegraph Act
* Telegraph Act 1868
* Telegraph Act 1885
* Telephone numbers in UK
* UK telephone code misconceptions
* Web blocking in UK

* Category
* Commons

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