Certified Hotel Administrator

Certification for hotel management

Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute.

To be eligible, individuals must fall into one of the following categories:

1. General Manager, owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the operation of two or more properties. A corporate executive is defined as "individual, employed by a firm responsible for the operation of two or more properties, who serves as a regional or corporate director of operations, or has ultimate corporate responsibility for rooms, marketing, accounting and finance, food and beverage, human resources, or engineering."[1]
2. Assistant General Manager or Director of Operations/Rooms Division (after successfully completing the Certified Rooms Division Executive certification)

According to the American Hotel & Lodging Educational Institute, the CHA exam consists of 200 multiple-choice questions that must be answered within a four-hour time period.[2] All test questions are designed to test the candidate's mastery of various competencies derived from six key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:

1. Financial management
2. Sales and marketing
3. Leadership management
4. Human resources management
5. Rooms management
6. Food and beverage management

## College credits[edit]

CHA's can earn undergraduate or graduate credit for their certification when they enroll in certain programs of study from two private for-profit institutions: the American Public University and the University of Phoenix. The American Council on Education (ACE) determined the CHA certification is worth six semester credits at an upper-division baccalaureate degree level and three semester credits at a graduate degree levels.[3][failed verification]

## References[edit]

1. ^ "Archived copy" (PDF). Archived from the original (PDF) on 2016-03-06. Retrieved 2015-07-27.`{{cite web}}`: CS1 maint: archived copy as title (link)
2. ^ "Hospitality Industry Certifications College in Viet nam".
3. ^ "About Learning Evaluations".