Computer telephony integration

Technology that allows interactions on a telephone and a computer to be coordinated

This article is about computer telephony integration. For cyber threat intelligence, see Cyber threat intelligence. For the telephony API in Microsoft Windows, see Telephony Application Programming Interface.

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Computer-telephony integration, also called computer–telephone integration or CTI, is a general term for technologies that coordinate interactions between telephones and a computers to be coordinated. The term is predominantly used to describe desktop-based applications that improve user efficiency, though it can also refer to server-based functionality such as automatic call routing.

## See also

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* Automatic number identification (ANI)
* Automatic call distributor
* Dialed Number Identification Service (DNIS)
* PhoneValet Message Center
* Predictive dialer
* Screen pop
* Telephony Application Programming Interface (TAPI)
* Telephony Server Application Programming Interface (TSAPI)
* Computer-supported telecommunications applications (CSTA)
* Multi-Vendor Integration Protocol

## References

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## External links

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* User Agent CSTA (uaCSTA) - TR/87 - ECMA International

* v
* t
* e

Telecommunications

History|

* Beacon
* Broadcasting
* Cable protection system
* Cable TV
* Communications satellite
* Computer network
* Data compression
* audio
* DCT
* image
* video
* Digital media
* Internet video
* online video platform
* social media
* streaming
* Drums
* Edholm's law
* Electrical telegraph
* Fax
* Heliographs
* Hydraulic telegraph
* Information Age
* Information revolution
* Internet
* Mass media
* Mobile phone
* Smartphone
* Optical telecommunication
* Optical telegraphy
* Pager
* Photophone
* Prepaid mobile phone
* Radio
* Radiotelephone
* Satellite communications
* Semaphore
* Phryctoria
* Semiconductor
* device
* MOSFET
* transistor
* Smoke signals
* Telecommunications history
* Telautograph
* Telegraphy
* Teleprinter (teletype)
* Telephone
* The Telephone Cases
* Television
* digital
* streaming
* Undersea telegraph line
* Videotelephony
* Whistled language
* Wireless revolution

Pioneers|

* Nasir Ahmed
* Edwin Howard Armstrong
* Mohamed M. Atalla
* John Logie Baird
* Paul Baran
* John Bardeen
* Alexander Graham Bell
* Emile Berliner
* Tim Berners-Lee
* Francis Blake
* Jagadish Chandra Bose
* Charles Bourseul
* Walter Houser Brattain
* Vint Cerf
* Claude Chappe
* Yogen Dalal
* Donald Davies
* Daniel Davis Jr.
* Amos Dolbear
* Thomas Edison
* Philo Farnsworth
* Reginald Fessenden
* Lee de Forest
* Elisha Gray
* Oliver Heaviside
* Robert Hooke
* Erna Schneider Hoover
* Harold Hopkins
* Gardiner Greene Hubbard
* Bob Kahn
* Dawon Kahng
* Charles K. Kao
* Narinder Singh Kapany
* Hedy Lamarr
* Roberto Landell
* Innocenzo Manzetti
* Guglielmo Marconi
* Robert Metcalfe
* Antonio Meucci
* Samuel Morse
* Jun-ichi Nishizawa
* Charles Grafton Page
* Radia Perlman
* Alexander Stepanovich Popov
* Tivadar Puskás
* Johann Philipp Reis
* Claude Shannon
* Almon Brown Strowger
* Henry Sutton
* Charles Sumner Tainter
* Nikola Tesla
* Camille Tissot
* Alfred Vail
* Thomas A. Watson
* Charles Wheatstone
* Vladimir K. Zworykin
* Internet pioneers

Transmission
media|

* Coaxial cable
* Fiber-optic communication
* optical fiber
* Free-space optical communication
* Molecular communication
* Radio waves
* wireless
* Transmission line
* telecommunication circuit

Network topology
and switching|

* Bandwidth
* Links
* Network switching
* circuit
* packet
* Nodes
* terminal
* Telephone exchange

Multiplexing|

* Space-division
* Frequency-division
* Time-division
* Polarization-division
* Orbital angular-momentum
* Code-division

Concepts|

* Communication protocol
* Computer network
* Data transmission
* Store and forward
* Telecommunications equipment

Types of network|

* Cellular network
* Ethernet
* ISDN
* LAN
* Mobile
* NGN
* Public Switched Telephone
* Radio
* Television
* Telex
* UUCP
* WAN
* Wireless network

Notable networks|

* ARPANET
* BITNET
* CYCLADES
* FidoNet
* Internet
* Internet2
* JANET
* NPL network
* TANet
* Toasternet
* Usenet

Locations|

* Africa
* Americas
* North
* South
* Antarctica
* Asia
* Europe
* Oceania
* Global telecommunications regulation bodies

* Telecommunication portal
* Category
* Outline
* Commons

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