EastCare

ECU Health EastCare

Company type| Private
Genre| Critical Care Transport
Predecessor| EastCare
Founded| Greenville, North Carolina (April 8, 1985 (1985-04-08))
Founder| Pitt County Memorial Hospital
Headquarters| ECU Health Medical Center, Greenville, North Carolina,

Greenville, North Carolina

United States

Area served

| Eastern North Carolina; Southeastern Virginia

Key people

| Trey Labrecque, (Program Director, ECU Health EastCare);
Joanna Adams, MD, (Medical Director, ECU Health EastCare);
Services| Air & Ground Critical Care Medical Transport
Owner| ECU Health; ECU Health Medical Center

Number of employees

| 125
Website| https://www.ecuhealth.org/services/emergency-trauma/eastcare/

ECU Health EastCare is the critical care mobile air and ground transport of ECU Health at ECU Health Medical Center. It serves 31 counties in Eastern North Carolina.[1][2] It is sponsored by ECU Health Medical Center and The Brody School of Medicine at East Carolina University. ECU Medical Center is the only level 1 trauma center east of Raleigh.[3] EastCare's five full-time air ambulances constitute the largest air medical program in North Carolina and can serve a radius of 230 nautical miles (430 km; 260 mi) around Greenville without refueling.[4]

Joanna Adams is the current medical director for ECU Health EastCare and Trey Labrecque is the Program Director.[4][5]

ECU Health EastCare can be dispatched for a number of causes, including: trauma, burn, neonatal, high risk pregnancy, hyperbaric medicine, stroke and myocardial infarction.[6] ECU Health EastCare is most often sent for cardiac patients, followed by trauma, pediatric and neonatal patients.[7] EastCare claims an excellent safety record. It's only major mishap occurred on January 8, 1987.

In January 2012, Vidant Medical Transport changed its name from EastCare as part of a system wide renaming initiative. In October 2014, Vidant Medical Transport became Vidant EastCare. In May 2022, Vidant EastCare became ECU Health EastCare.

## History[edit]

On December 18, 1984, the PCMH Board of Trustees budgeted $754,119 to set up a helicopter ambulance service.[8] EastCare was established by PCMH on April 8, 1985.[9] On June 30, 1985, an open house was held to usher in the new ambulance service.[8]

Original flight crew

Pilots  | Flight Nurses
Willie Dykes | Mike McGinnis(Chief Flight Nurse) | Dolly Bryan | Breda Hurdle
Sam Ewing | Mary Jo Bankhead | Pam Demaree | John Nelson
Perry Reynolds | Alena Bramble | Betty Harris | Cindy Raisor

EastCare helped ECU Health Medical Center become a level 1 trauma center in November 1985.[8] It expanded to critical care ground transport in August 1994.[10] By 2000, ECU Health Medical Center adds a second helicopter to their fleet. Also, ECU Health Medical Center began the construction of a new emergency department. The four-story emergency department has a two-helicopter rooftop landing pad which was complete in November 2003. In 2009, the ground ambulances went on more than 10,000 trips.[11]

### Hurricane Floyd[edit]

Main article: Hurricane Floyd

On September 16, 1999, Hurricane Floyd made landfall in North Carolina.[12] The Tar River, which runs through Greenville, suffered the worst flooding, exceeding 500-year flood levels along its lower stretches; it crested 24 feet (7.3 m) above flood stage.[13] Damages in Pitt County alone were estimated at $1.6 billion (1999 USD, $1.87 billion 2006 USD).[14]

ECU Health Medical Center turned into a landing zone for helicopters landing and departing. VMC at the time owned one helicopter. EastCare flew 102 missions from landfall to ten days later. The first mission occurred on the afternoon of landfall. EastCare transported a woman who had been rescued Pinetops from her rooftop who was nearing labor.[15] The situation far exceeded VMC's aerial capability. Mission St. Joseph's Health System in Asheville sent one helicopter for two days, the STAT MedEvac sent one helicopter and two teams for six days and Rocky Mountain Helicopters / Air Methods, the company that operated EastCare's helicopters at the time, sent one helicopter for two days. Many military helicopters from the North Carolina Air National Guard were used to help rescue survivors and bring them to the hospital.[15] At the height of the aftermath there were as many as thirty helicopter missions each day, more than ten times the rate normally. A few days after the storm hit, the staff was fatigued and was replaced. It became ECU Health EastCare's job to fly and pick up staff who work at the hospital. ECU Health EastCare also transported patients and supplies to and from the hospital.[16]

## Communications and Dispatch[edit]

EastCare's dedicated communications center, callsign "E-Comm," receives, prioritizes, and directs requests for service for both ground and air units. The communication center is located on the top floor of ECU Medical Center emergency department tower, overlooking the helipad, and is staffed 24/7/365 by specially trained emergency communicators/dispatchers, .[17][18] Primary communications are via 800 MHz radio utilizing the VIPER network maintained by the North Carolina Department of Public Safety.

Additionally, EastCare's aircrews receive pre-flight and enroute support from a dedicated Operational Control Center provided by the aviation operator, Metro Aviation's . Connected to the aircraft by real-time satellite voice and data communications, OCC provides complementary flight following, aviation weather forecasting, and maintenance support during all phases of operation.

## Helicopter Air Ambulances[edit]

ECU Health EastCare maintains five aviation bases in Bertie, Nash, Craven, Wayne, and Onslow counties. Its helicopters may transport patients directly from the scene of an injury or may be used to transfer patients between medical facilities. The aircraft complete around 3,500 transports per year, with the average one-way flight being 45 minutes.[10] EastCare's total helicopter fleet consists of four Airbus/Eurocopter EC-145 (N485EC, N854EC, N816EC, N918EC) and three EC-135 (N135EC, N640EC, and N641EC). Individual aircraft are assigned to a primary base but may be rotated based on operational requirements. Metro Aviation, Inc., based in Shreveport, LA., is the aviation operator and FAA Part 135 certificate holder, providing pilots and maintenance technicians. Approximately 80% of EastCare's pilots are U.S. military-trained, with extensive combat experience. All pilots must meet CAMTS standards, requiring qualifications well above the industry average.

* EastCare Air 1 - Based at ECU Health Bertie Hospital, Windsor NC.
* EastCare Air 2 - Based at the Rocky Mount-Wilson Regional Airport (KRWI).
* EastCare Air 3 - Based at Carolina East Medical Center, New Bern NC.
* EastCare Air 4 - Based at Mt. Olive Municipal Airport (W40).
* EastCare Air 5 - Based at Albert J. Ellis airport (KOAJ).

EastCare Air 1 at the ECU Lower Pad

EastCare Air 2 on its dolly at KRWI

EastCare Air 3, parked at Carolina East Medical Center

EastCare Air 4, at the ECU Medical Center Lower Pad

EastCare maintains two spare aircraft and conducts heavy maintenance from a dedicated facility at Washington-Warren Airport (KOCW) in Beaufort County.

## Ground transport[edit]

ECU Health EastCare began critical care ground transport in 1994. The ambulances include two neonatal transfer ambulances and ten type-I ambulances. There are also twenty four ambulances for advanced and basic life support. The ground transport vehicles are primary stationed either in Greenville or at one of the bases. The other stations are Bertie County, Duplin County, Nash County, Onslow County and Pitt County.[18]

## Facilities[edit]

In addition to an upper landing pad on the roof of ECU Medical Center emergency department that is used for patient transfers, EastCare also maintains a full-service heliport on the ECU Health main campus. Located at 35°36′31″N 077°24′26″W﻿ / ﻿35.60861°N 77.40722°W﻿ / 35.60861; -77.40722 its FAA LID is NC91. Commonly referred to as the lower pad, the full service aviation facility consists of a 100 x 100 foot main helipad and two smaller parking pads. Hot/cold refuel, maintenance, and crew rest facilities for EastCare aircraft and aircrews are located on site. EastCare helicopters will commonly drop off their patients and medical crew on the upper pad then transition to the lower pad to await their next call. Both upper and lower pads are for exclusive use of EastCare-assigned and other authorized air medical aircraft, all other use requires prior permission. With approximately 9000 yearly operations, the EastCare heliport is one of the busiest civil heliports in the United States.

Five EastCare aircraft at ECU Medical Center.

## Awards and recognitions[edit]

In 1993, it was the first program east of the Mississippi River and fifth overall to be accredited by the Commission on Accreditation of Medical Transport Systems. By 1996, it was the first program to be re-accredited and the first to be accredited for critical-care ground transport.[19] In 2000, it was selected as the Program of the Year by the Association of Air Medical Services. It received the Helicopter World/Air Ambulance Search and Rescue 2001 Award for its work during Hurricane Floyd.[10]

An EastCare Air crew garnered the 2022 MedEvac Transport of the Year Award by the Association of Air Medical Services (AAMS) for their transport the life-saving measures they provided to swimmer following a boating accident. The team, composed of Steve Bonn (pilot), Jessica Rispoli (flight nurse), and John vonRosenberg (flight paramedic) saved the life of a young athlete who was pulled into a boat propeller by a ski rope.

## Safety[edit]

EastCare records only a single notable safety event throughout hundreds of thousands of flight hours flown.

On January 8, 1987, EastCare's Bell 206L LongRanger helicopter was dispatched to the Naval Hospital at Camp Lejeune for a pediatric transport. Following pickup of the patient, the crew reported an in-flight fire via mayday. A United States Marine Corps search and rescue from Air Station New River was launched and discovered the downed aircraft in the Hoffman Forest, near Pollocksville, Jones County at approximately around 9:40 pm. Pilot Perry L. Reynolds, flight nurses Mike McGinnis and Pam Demaree, and the patient died in the accident.[citation needed]

A memorial monument at EastCare's main heliport commemorates the crew.

## References[edit]

1. ^ Ferguson, Jeffrey (October–December 2008). "What's Going on at EastCare?" (PDF). The Siren. Greenville, North Carolina: ECU Emergency Medicine – Brody School of Medicine at East Carolina University. pp. 1–2. Archived from the original (PDF) on October 14, 2012. Retrieved October 12, 2010.
2. ^ "EastCare Air Medical Service takes dlivery of EC135, with two EC145s to follow". Retrieved 24 July 2011.
3. ^ Office of Emergency Medical Services (March 15, 2010). "Designated Trauma Centers". NC Division of Health Service Regulation. North Carolina Department of Health and Human Services. Archived from the original on January 1, 2011. Retrieved October 13, 2010.
4. ^ a b Dial Codes (PDF). Raleigh, North Carolina: North Carolina Office of Emergency Medical Services. October 22, 2010. pp. 139–142. Archived from the original (PDF) on November 20, 2010. Retrieved November 22, 2010.
5. ^ "Full-Time Emergency Medicine Faculty". ECU Emergency Medicine. The Brody School of Medicine. February 11, 2009. Archived from the original on February 22, 2011. Retrieved October 12, 2010.
6. ^ Dale-Reeder, Rhonda. "Critical Lessons Learned from Trauma" (powerpoint). University Health Systems of Eastern Carolina. Retrieved October 13, 2010.
7. ^ Abramowitz, Michael (October 20, 2010). "EastCare celebrates 25 years". The Daily Reflector. Archived from the original on October 23, 2010. Retrieved October 20, 2010.
8. ^ a b c Williams, Wayne C. (2001). PCMH – A Tradition of Excellence. Greenville, North Carolina: Barefoot Press. pp. 110–111, 132–133. ISBN 0-9703999-0-1.
9. ^ "EastCare". Emergency Medical Services. Pitt County Development Commission. 2010. Archived from the original on February 29, 2012. Retrieved October 12, 2010.
10. ^ a b c "EastCare". ECU Emergency Medicine. The Brody School of Medicine. 2009. Archived from the original on December 11, 2012. Retrieved October 20, 2010.
11. ^ Freedman, Alex (October 19, 2010). "EastCare celebrates birthday, new technology in medical transport". WNCT. Media General Communications Holdings, LLC. Retrieved October 20, 2010.[permanent dead link]
12. ^ National Hurricane Center (1999). "Preliminary Report: Hurricane Floyd". NOAA. Archived from the original on December 19, 2007. Retrieved October 21, 2010.
13. ^ "Flooding in Tarboro and Princeville". Daniel Design Associates. Archived from the original on August 7, 2008. Retrieved October 21, 2010.
14. ^ National Climatic Data Center (1999). "Climate-Watch, September 1999". NOAA. Archived from the original on October 24, 2001. Retrieved November 2, 2010.
15. ^ a b Boyd, Doug. "As Water Soaked the Ground, PCMH Aircraft Filled the Sky". Joyner Library. East Carolina University. Retrieved 24 July 2011.
16. ^ Lindberg, Curt. "Pitt County Memorial Hospital – Weathering and Weaving: Lessons from the Trenches". Plexus Institute. Archived from the original on May 27, 2009. Retrieved October 21, 2010.
17. ^ "Economic History of Pitt County 1690–2010" (PDF). Pitt County Development Commission. June 2010. Archived from the original (PDF) on February 29, 2012. Retrieved October 13, 2010.
18. ^ a b Atkins, Beth Anne (September 25, 2007). "UHS cuts ribbon on new EastCare satellite location in Nash County". UHS News. Greenville, North Carolina: University Health Systems of North Carolina. Archived from the original on July 17, 2011. Retrieved October 12, 2010.
19. ^ Boyd, Doug (December 5, 2000). "EastCare transport program named best of year". Division of Health Sciences news. East Carolina University News Bureau. Retrieved October 12, 2010.

## External links[edit]

* EastCare homepage
* FAA Registry for Pitt County Memorial Archived 2012-03-28 at the Wayback Machine