Ministry of Social Development (New Zealand)

New Zealand Government Agency

Ministry of Social DevelopmentTe Manatū Whakahiato Ora (Māori)

Agency overview
Formed| 2001
Jurisdiction| New Zealand
Headquarters| The Aurora Conference Centre
56 The Terrace
Wellington 6011
Employees| 7,973 FTE staff
(30 June 2020)[1]
Annual budget| Total budget for 2019/20
$27,828,629,000[2]
Minister responsible|

* Hon Louise Upston,
Minister for Social Development and Employment

Agency executive|

* Debbie Power,
Chief Executive

Website| www.msd.govt.nz

The Ministry of Social Development (MSD; Māori: Te Manatū Whakahiato Ora) is the public service department of New Zealand charged with advising the New Zealand Government on social policy, and providing social services. MSD is the largest public service department, employing public servants in over 200 locations around New Zealand. MSD delivers its programmes and services through a number of business groups and agencies.[3]

## Functions and responsibilities

[edit]

The Ministry of Social Development is responsible for providing income support, superannuation, employment support, student loans and allowances, housing assistance, and allocating funding to community providers. It is also the Government's chief social policy adviser. MSD also designs and provides community services in conjunction with other organisations.[4]

MSD also hosts several other government ministries and services including the Whaikaha - Ministry of Disabled People, Te Kāhui Kāhu (Social Services Accreditation), the Office for Seniors, and the Ministry of Youth Development.[4] Between 2019 and 2023, the Ministry also hosted the Independent Children's Monitor, a children's ombudsman.[5]

## History

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A Ministry of Social Development office in Glen Eden, West Auckland

### 2000s

[edit]

The Ministry of Social Development was created on 1 October 2001 through a merger of the Ministry of Social Policy and the Department of Work and Income. Some of the functions of the Ministry were historically performed by the Pensions Department, Social Security Department, the Department of Social Welfare, and the Department of Work and Income.[6]

On 1 July 2006, the former Department of Child, Youth and Family Services (CYFS) was integrated into MSD as a service line. On 1 March 2010, MSD established a Senior Services division. On 1 February 2011, the Office of the Community and Voluntary Sector was relocated from MSD to the Department of Internal Affairs. In July 2011, the Ministry of Commerce assumed responsibility for the Retirement Commission, which had previously been under MSD.[6]

### 2010s

[edit]

On 20 August 2012, the Ministry established a Youth Service unit. On 14 April 2014, MSD assumed responsibility for social housing assessment and income-related rent subsidies.[6] On 31 October 2017, the Ministry's CYFS service line was replaced by a new ministry, Oranga Tamariki (the Ministry for Children).[6][7]

In 2019, the Independent Children's Monitor was established as a business unit within the Ministry of Social Development. In May 2023, the Children's Monitor was transferred to the Education Review Office with a wide mandate to oversee the Oranga Tamariki (Ministry for Children) system.[5]

### 2020s

[edit]

In February 2021, the Auditor-General investigated a scheme by the Ministry of Social Development where private landlords were paid exorbitant rental rates for emergency housing; some of which was reportedly unfit for human habitation.[8] In mid-December 2021, the Auditor-General released a report criticising the Ministry for paying more than NZ$37 million in inflated rents between November 2017 and June 2020 to private landlords and property managers to provide emergency housing for homeless people. The report found that the Ministry did not exercise control over rental prices which drove up rental rates. Social Development Minister Carmel Sepuloni expressed surprise that the Ministry had not consulted her, while the National Party's housing spokesperson Nicola Willis called for Sepuloni to hold the Ministry to account.[9][10]

On 12 May 2024, RNZ reported that the Ministry had received almost 5,000 complaints related to staff's poor handling of clients looking for help and financial assistance. In response, the Ministry claimed that complaints represented less than 0.1% of its interactions with clients over the past two years.[11] By 23 May, the Ministry announced plans to lay off 712 jobs as part of government cutbacks.[12]

In early August 2024, RNZ reported that the Ministry would strengthen eligibility criteria and introduce new obligations for emergency housing tenants including a 13-weeks standing down period for those breaking rules from 26 August. New obligations include requiring those staying longer than a week to engage with support services and seek alternative accommodation and requiring people to pay their emergency housing obligations. These new rules were part of the Sixth National Government's to reduce the use of motels as emergency housing. Canterbury housing advocate Kevin Murray expressed concern about the impact of the new legislation on individuals with mental illness on supported living while Community Law CEO Sue Moroney expressed concern that the new rules would lead to a rise in homelessness.[13] According to figures released by the Ministry between December 2023 and June 2024, the number of people living in emergency housing had declined from 3,141 to 2,133. Of this figure, 27% had move into social housing, 21% into transitional housing and 28% into private rentals. Community Housing Aotearoa deputy chief executive Chris Glaudel expressed concern that the remainder (estimated to be 200 families) could be sleeping in cars, garages or overcrowded homes.[14]

## Ministers

[edit]

The Ministry serves nine portfolios and eight ministers.[15]

Officeholder | Portfolio(s) | Other Responsibilities

|
|

Hon Louise Upston | Lead Minister (Ministry of Social Development)
Minister for Social Development and Employment
Minister for Child Poverty Reduction
Minister for the Community and Voluntary Sector
Minister for Disability Issues |
Hon Nicola Willis | Minister for Social Investment |
Hon Penny Simmonds |  | Associate Minister for Social Development and Employment
Hon Chris Bishop | Minister of Housing |
Hon Tama Potaka |  | Associate Minister of Housing (Social Housing)
Hon Casey Costello | Minister for Seniors |
Hon James Meager | Minister for Youth  |
Hon Karen Chhour | Minister for the Prevention of Family and Sexual violence |

## See also

[edit]

* Social welfare in New Zealand

## References

[edit]

1. ^ "FTE employees by department". Workforce data. Public Service Commission. 30 June 2020. Retrieved 9 December 2020.
2. ^ "Total Appropriations for Each Vote". Budget 2019. The Treasury.
3. ^ "About MSD". Ministry of Social Development.
4. ^ a b "Our responsibiities". Ministry of Social Development. Archived from the original on 24 March 2023. Retrieved 26 December 2023.
5. ^ a b "Chief Executive of Aroturuki Tamariki – Independent Children's Monitor appointed". Public Service Commission. 13 April 2023. Archived from the original on 12 August 2023. Retrieved 25 December 2023.
6. ^ a b c d "Historical Timeline". Ministry of Social Development. Archived from the original on 2 August 2023. Retrieved 26 December 2023.
7. ^ Kenny, Katie (31 October 2017). "Ministry for Vulnerable Children is changing its name, again". Stuff. Archived from the original on 30 September 2023. Retrieved 9 November 2017.
8. ^ Fonseka, Dileepa (25 February 2021). "Auditor-General investigates MSD scheme which paid landlords $3k per week for 'uninhabitable' houses". Stuff. Archived from the original on 27 February 2021. Retrieved 15 December 2021.
9. ^ "Minister believes MSD should have told her about paying inflated rents for emergency accomodation [sic]". Radio New Zealand. 15 December 2021. Retrieved 15 December 2021.
10. ^ Cooke, Henry (14 December 2021). "Auditor-General slams emergency housing rentals, says they likely drove rents higher". Stuff. Archived from the original on 14 December 2021. Retrieved 15 December 2021.
11. ^ Almeida, Rayssa (12 May 2024). "MSD receives almost 5000 complaints about staff in two years". RNZ. Archived from the original on 12 May 2024. Retrieved 14 May 2024.
12. ^ "Ministry of Social Development job losses top 700 after more cuts announced". RNZ. 23 May 2024. Archived from the original on 23 May 2024. Retrieved 26 May 2024.
13. ^ Pennington, Phil (9 August 2024). "Ministry of Social Development to introduce new rules for cutting emergency housing numbers". RNZ. Archived from the original on 11 August 2024. Retrieved 11 August 2024.
14. ^ Crimp, Lauren (30 August 2024). "Hundreds likely sleeping in cars, garages after leaving emergency housing - advocate". RNZ. Archived from the original on 29 August 2024. Retrieved 29 August 2024.
15. ^ "Our Ministers – Ministry of Social Development". www.msd.govt.nz. Retrieved 15 February 2023.

## External links

[edit]

* Official website
* StudyLink
* Work and Income
* Heartland Services
* SuperGold Card
* Housing Assessment
* Ministry of Youth Development
* SuperSeniors, Office for Seniors

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* Oranga Tamariki
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Departmental agencies|

* Cancer Control Agency
* Independent Children's Monitor
* National Emergency Management Agency
* Whaikaha - Ministry of Disabled People
* Ministry for Ethnic Communities
* Office for Māori Crown Relations-Te Arawhiti
* Social Investment Agency

Interdepartmental executive boards|

* Border Executive Board
* Digital Executive Board
* Family Violence Executive Board
* Strategic Planning Reform Board

See also: Ministers in the New Zealand Government

Authority control databases

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* ISNI
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