ITIL

ITIL logo

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.[1]

## Lessons

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* Foundation
* Intermediate
* Service Offerings and Agreements

## See Also

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* IT Service and Support
* IT Service Management
* Wikipedia: ITIL

## References

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1. ↑ Wikipedia:ITIL