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A groupware, also called collaborative software, is a software that supports multiusers tasks on the same platform. Instead of a workflow processed-centered task, groupwares enable a workflow information-centered task in which all actors can access and modify an information.
Groupwares aren't only softwares that permit to share and access the same information. Groupware also includes:
- document sharing and document management
- group calendaring and scheduling
- group contact and task management
- threaded discussions
- text chat
- data conferencing and audio and videoconferencing
- workflow, which allows messages and documents to be routed to the appropriate users, is often part of a groupware system.
Here is a not so complete typology of different kinds of systems (including a few examples)
.... in fact, most portals can be used as groupware.