Praise sandwich

Short description: Rhetorical technique to deliver criticism

A diagram displaying feedback about a workshop in a sandwich shape. A background with + signs is for the positive evaluations; a background with ~ and - signs is for the negative evaluations.

A praise sandwich, compliment sandwich^[1] or feedback sandwich is a rhetorical technique to deliver criticism in a way that it is accepted by the criticized person.

It is named after the metaphor of a sandwich since it has three parts:^[2]

Praise of the addressee
Expressing what the speaker dislikes about the person
Further praise of the addressee

In spite of the speaker's intention, it can be rejected if the criticized person detects that the praises were insincere and just a vehicle for the criticism or if the person prefers straightforward communication. They could label it a shit sandwich. It can also fail if the receiver just picks the praise and ignores the criticism.^[2]

Authors have discussed its effect and how to improve it.

References

↑ Moss, Simon; Francis, Ronald (2007) (in en). The Science of Management: Fighting Fads and Fallacies with Evidence-Based Practice. Australian Academic Press. ISBN 978-1-875378-78-4. https://books.google.com/books?id=aPu7Vcg8rPAC&dq=compliment+sandwich&pg=PA7.
↑ ^2.0 ^2.1 Appelo, Jurgen (2015-08-17). "Ditch The Praise Sandwich, Make Feedback Wraps" (in en). Forbes. https://www.forbes.com/sites/jurgenappelo/2015/08/17/ditch-the-praise-sandwich-make-feedback-wraps/. Retrieved 3 May 2022.

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[1] Moss, Simon; Francis, Ronald (2007) (in en). The Science of Management: Fighting Fads and Fallacies with Evidence-Based Practice. Australian Academic Press. ISBN 978-1-875378-78-4. https://books.google.com/books?id=aPu7Vcg8rPAC&dq=compliment+sandwich&pg=PA7.

[Appelo-2] 2.0 ^2.1 Appelo, Jurgen (2015-08-17). "Ditch The Praise Sandwich, Make Feedback Wraps" (in en). Forbes. https://www.forbes.com/sites/jurgenappelo/2015/08/17/ditch-the-praise-sandwich-make-feedback-wraps/. Retrieved 3 May 2022.

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[2]

Praise sandwich

See also

References