Employee relationship management
Topic: Software
From HandWiki - Reading time: 2 min
Employee Relationship Management (ERM)[1] deals with how people in a company get along with each other. It's a part of Human Resource Management, focusing on using methods to control how employees relate to each other. The main goal is to build and maintain positive connections among employees.
A key part of ERM is making sure communication in the company works well. This helps boost employee confidence, trust, and loyalty. By managing relationships effectively, a company can figure out if it's meeting its goals.
ERM also aims to get employees and employers working together on everyday tasks. The idea is to gather input from both sides, making sure everyone's interests align. This way, business operations can run more smoothly every day.
Components and functions
In analyzing the concept of Employee Relationship Management, it is imperative that one understands the multiple components and functions of ERM to build strong employee-company relationships.
These components and functions may include, but are not limited to:
- Job postings[2]
- Interview process[1]
- Candidate selection[2]
- New employee orientation [3]
- New employee on-boarding programs[2]
- Training and professional development[2]
- Supervision policies and procedures[1]
- Employee assistance programs[2]
- Employee engagement[4]
- Equity, inclusion, and diversity initiatives
- Robust internal and external communication systems [5]
- Compensation and benefits packages[1]
- Performance management system[4]
- Conflict resolution policies and procedures [5]
- Employee separation or termination process
After considering these components and functions that are essential to ERM, one can look at this concept in relation to the employee life cycle.
See also
References
- ↑ 1.0 1.1 1.2 1.3 "Employee Relationship Management (ERM)". https://www.managementstudyguide.com/employee-relationship-management.htm.
- ↑ 2.0 2.1 2.2 2.3 2.4 Bergeron, Peter (April 2013), Best Practices for Positive Employee Relations, Business Source Complete
- ↑ Richards, Leigh. "What Is Employee Relationship Management?". Houston Chronicle. http://smallbusiness.chron.com/employee-relationship-management-709.html. Retrieved 15 May 2015.
- ↑ 4.0 4.1 Caldwell, Cam; Peters, Ray (2018). "New employee onboarding – psychological contracts and ethical perspectives". Journal of Management Development 37: 27–39. doi:10.1108/JMD-10-2016-0202.
- ↑ 5.0 5.1 "Employee Relationship Management (ERM)". http://en.kioskea.net/contents/211-employee-relationship-management-erm.
- Bergeron, Peter. "Best Practices for Positive Employee Relations--Part 2." Business Source Complete, May 2013.
- Busy, N. & Suprawan, L. "Most valuable stakeholders: The impact of employee orientation on corporate financial performance." Public Relations Review, 2012.
- Cable, D. M., Gino, F., & Staats, B. R. (2013). Reinventing employee onboarding. MIT Sloan Management Review, 54(3), 23-28.
- Elder, E. (2018, 05). Embrace the changing tides of HR and the employee relationship economy era. HR Strategy and Planning Excellence Essentials
- Graybill, Jolie O.; Taesil Hudson Carpenter, Maria; Offord, Jerome; Piorun, Mary; Shaffer, Gary (2013). "Employee onboarding: Identification of best practices in ACRL libraries". Library Management 34 (3): 200–218. doi:10.1108/01435121311310897.
- Herington, Carmel; Johnson, Lester W.; Scott, Don (2009). "Firm–employee relationship strength—A conceptual model". Journal of Business Research 62 (11): 1096–1107. doi:10.1016/j.jbusres.2008.06.019.
- Lewis-Fernandez, E. "Seven Key Questions That Can Affect the Outcome of Workplace Negotiations." Employment Relations Today, Fall 2015.
- Martin, Carolyn. "GETTING HIGH ON GEN Y: How to Engage the Entitlement Generation." Career Planning and Adult Development Journal, Fall 2018.
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