WalkMe

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Draft

Introduction[edit | edit source]

According to Wikipedia ^[1] WalkMe, “WalkMe is a Digital Adoption Platform (DAP) that works by overlaying information in "tip-balloons" in the browser window. These balloons break down online processes into step-by-step instructions.”. In other words, one can configure the online "WalkMe" service to help users navigate a web-based application, e.g. a learning management system or an online productivity tool.

Walkme Sample Demos are available upon request. See also video links below

Effectiveness[edit | edit source]

An internal study used data from over 34,000 corporate CRM users from nearly 100 companies. On average, a user interacts with the CRM four times per day.

An analysis of active users showed that:

The average error correction time was reduced by 45%.
On average, the need to reenter data was reduced by 41%.

Links[edit | edit source]

Official

https://www.walkme.com/ (official site)
Employee Experience Report 2018
Videos on Vimeo (additional links to resources can be obtained from a sales representative)

Other

See Wikipedia's references

References[edit | edit source]

↑ https://en.wikipedia.org/wiki/WalkMe, retrieved April 2019

[1] ttps://en.wikipedia.org/wiki/WalkMe, retrieved April 2019

[1]