Bozoma "Boz"Saint John (née Arthur) is an American businessperson and marketing executive who was the chief marketing officer (CMO) at Netflix for 17 months. Previously, she served as CMO at Endeavor for two years, and chief brand officer (CBO) at Uber for one year. Saint John was also a marketing executive at Apple Music until June 2017, after joining the company in its acquisition of Beats Music. From 2005 until 2014, she worked at PepsiCo, eventually serving as the head of music and entertainment marketing. In May 2021, she was named among the Top 50 Most Influential Female Leaders in Africa within the corporate and business sphere by Leading Ladies Africa.[4]
Saint John was born to Rev. Dr. Appianda Arthur and Aba Arthur (née Enim) in Middletown, Connecticut in the United States. The family moved to Ghana when she was six months old.[1][5] In her early childhood, her family also lived in Nairobi, Kenya and Washington, D.C.[1] They returned to the United States and settled in Colorado Springs, Colorado when she was 12. Her father was a clarinet player and member of the Ghana Army before emigrating to the United States to attend graduate school. Saint John cites her father as her biggest inspiration.[6]
After college, Saint John worked at the advertising agencies Arnold Worldwide and Spike Lee's Spike DDB. She also worked at the fashion brand Ashley Stewart, where she was vice president of marketing.[13]
Saint John joined PepsiCo as a senior marketing manager in 2005.[14] She later led PepsiCo's foray into music festival-based marketing as head of music and entertainment marketing.[13] She remained with the company for almost a decade before joining Beats Music in 2014, when Jimmy Iovine of Beats recruited Saint John based on her experience in music marketing.[15] Saint John moved from New York to Los Angeles to lead marketing for the company.[16]
Beats was purchased shortly thereafter by Apple,[13] and Saint John became the head of global consumer marketing for iTunes and Apple Music, commuting between Los Angeles and Apple's Cupertino headquarters several times a week.[6] Journalists described Saint John's presentation of the redesigned Apple Music onstage during the 2016 Apple Worldwide Developers Conference as her breakthrough moment, with a captivating "passion" and persona that captivated both local and online audiences.[6][17][18][19] Biz Carson of Business Insider said that her appearance helped to emphasize Apple's complete rebuild of its Apple Music software.[6]BuzzFeed wrote that she was the "coolest" person to ever take the stage at an Apple keynote.[6][20]
On June 6, 2017, Saint John became chief brand officer at Uber.[13]
In June 2018, Saint John left Uber to join Endeavor as chief marketing officer.[21][22][23] She said of her choice to leave: "When I got to Uber, I was honest in my desire to go and change essentially what I thought was a challenging environment, especially for women and for people of colour... What I discovered was a lot of people who had a desire to do better, honestly, but couldn't get out of their own way... At some point, it became too overwhelming for me... It became a good lesson for all of us: You don't need to be the savior, you can save yourself too."[24] While at Endeavor, Saint John helped lead a "crisis" branding project for Papa John's Pizza after the company's founder, John Schnatter, used racist language in a conference call.[25][26]
Netflix named Saint John its new chief marketing officer on June 30, 2020, making her the third CMO for the company in 2019–2020.[27] She was the first Black C-level executive at Netflix.[28] Saint John replaced Jackie Lee-Joe, who left the company for personal reasons. Saint John started the new role in August 2020[27] and departed in March 2022.[29]
Saint John wrote a memoir titled The Urgent Life, in which she describes her work as a marketing executive, losing her husband, and becoming a single parent. Publication date is February 21, 2023, by Viking Press.[30][31]
In January 2021, Saint John taught a short intensive program (SIP) for MBA candidates at Harvard Business School called "Anatomy of a Badass".[32]
In May 2024, it was announced that Saint John would be joining the cast of The Real Housewives of Beverly Hills, as a full-time cast member for the fourteenth season.[33]
Saint John's philanthropic efforts include representing Pencils of Promise as a Global Ambassador to Ghana and serving on the boards of Girls Who Code and Vital Voices.[38][39][40] Saint John has been a member of the President's Advisory Council for Wesleyan University, her alma mater.[1] She is also a member of the Black Advisory Board for Impact, an initiative by the Council of Fashion Designers of America to address systematic exclusion of Black people in the fashion industry.[41]