Cashfree (also known as Cashfree Payments) is an Indian payment service provider. It provides payment solutions via APIs for platform businesses like crowdfunding portals, online marketplaces, and small business software companies. Additionally, it offers fraud and risk protection through bank account verification.[2]
Cashfree Payments, founded in 2015 by Akash Sinha and Reeju Datta, initially focused on creating a payments solution for offline restaurants in the city of Bangalore.[3]
In 2016, the company pivoted to become a broader payment solutions provider, developing an API-based payments platform that enabled businesses to accept payments and make bulk payouts efficiently.[4] By 2017, it expanded further by launching a payout product, allowing businesses to disburse bulk payments to vendors and customers.[5]
In December 2023, India's Reserve Bank of India (RBI) awarded payment aggregator license to the company[6] and in July 2024, it became the first non-bank to receive the cross-border payment aggregator export and import license in India.[7][8] In October 2024, Cashfree Payments received certification from the National Payments Corporation of India for its Unified Payments Interface switch service,[9] and in the same month, it was granted a prepaid payment instrument license by the RBI.[10][11]
In FY 2022-23, Cashfree Payments' operating revenue increased to ₹613.8 crore (US$74 million) from ₹349.9 crore (US$42 million) the previous year, while its net loss grew to ₹133.1 crore (US$16 million) from ₹2.9 crore (US$350,000) ₹2.9 crore. Total revenue grew to ₹616.9 crore (US$74 million) crore, driven by commission income and merchant setup fees, but expenses more than doubled to ₹750 crore (US$90 million), largely due to employee benefit costs.[4]
In September 2022, the Enforcement Directorate conducted raids at the company's premises in Bangalore, along with Easebuzz, Razorpay, and Paytm, investigating alleged irregularities in the operations of instant app-based loan providers supposedly 'controlled' by Chinese-controlled entities and individuals.[14][15][16] The raids were carried out under the Prevention of Money Laundering Act, 2002.[17] During the search, ₹1.28 crore (US$150,000) was discovered in the virtual accounts of entities associated with Cashfree.[18][19] Additionally, ₹33.36 crore (US$4.0 million) was found with Easebuzz in Pune; ₹8.21 crore (US$980,000) with Razorpay in Bengaluru; and ₹1.11 crore (US$130,000) with Paytm in New Delhi.[20]
In December 2022, the RBI banned Cashfree along with Razorpay, PayU and Paytm from onboarding new merchants.[21] This was due to concerns about their practices, though the exact reasons haven't been made public. After a year-long ban, Cashfree announced the lifting of the restriction, citing enhancements in their operational processes.[22][23]