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Global Payments

From Wikipedia - Reading time: 14 min
Global Payments Inc.
Company typePublic
IndustryPayment processing
Founded2000; 24 years ago (2000), as a National Data Corporation subsidiary
2001; 23 years ago (2001), spun off from parent company
HeadquartersThree Alliance Center
Atlanta, Georgia, U.S.
Key people
 Cameron M. Bready
(president and CEO)
Andréa Carter
(CHRO)
David Rumph
(CFO)
RevenueIncrease US$7.4 billion (2020)[1]
Increase US$893 million (2020)[2]
Increase US$605 million (2020)[3]
Total assetsIncrease US$44.2 billion (2020)[4]
Total equityIncrease US$27.4 billion (2020)[5]
Number of employees
24,000[6] (2020)
SubsidiariesTSYS
Heartland Payment Systems
Websitewww.GlobalPayments.com
Footnotes / references
[7]

Global Payments Inc. is an American multinational financial technology company that provides payment technology and services to merchants, issuers and consumers.[8] In June 2021, the company was named to the Fortune 500.[9] The company processes payments made through credit cards, debit cards,[10] and digital and contactless payments.[11]

History

[edit]

Global Payments was founded in 1996 and spun off from National Data Corporation, its former parent company, in 2001.[12] Global Payments has been an independent, publicly-traded company on the New York Stock Exchange having the ticker symbol “GPN” since its spin off.

In 2009, it paid $75 million for United Card Service, Russia's leading credit card processing company.[13] In 2011, Global Payments's United Card Service bought Alfa-Bank's credit card processing unit.[13] In October 2012, it acquired the smaller Accelerated Payment Technologies for $413 million.[14] In October 2014, it purchased Australian payment processing company Ezidebit for $305 million.[15] In January 2015, it bought Payment Processing (also known as PayPros), a California company, for $420 million.[16]

In March 2015, Global Payments bought Realex Payments, an Irish-based payments gateway services company, for €115 million.[17] On April 25, 2016, Global Payments completed the acquisition of Heartland Payment Systems[13] for $4.3 billion.[18] Both Global Payments and its subsidiary Heartland Payment Systems were among the leading credit card processing companies in 2016, according to Business Insider.[19] Its headquarters moved from Sandy Springs, Georgia to Atlanta, Georgia in 2016.[20]

In 2017, Global Payments initiated acquiring divisions of Active Networks.[21] In 2018, Global Payments completed the acquisition of AdvancedMD.[22] Also in 2018, Global Payments completed the acquisition of Sentral Education.[23]

On May 28, 2019, Global Payments announced a $21.5 billion merger with TSYS. The merger was expected to trigger a Federal Trade Commission investigation.[24] However, no such investigation occurred.

In August 2022, Global Payments entered a definitive agreement to acquire EVO Payments Inc. for nearly $4 billion.[25][26]

On May 1, 2023, the company announced that CEO Jeffrey M. Sloan would resign, effective June 1, 2023. COO Cameron M. Bready succeeded him and now serves as CEO and President.[27] As of July 2023, no singular COO of the company had been named. Instead, two individuals were appointed to oversee domestic and international operations as Senior Executive Vice Presidents: Vince Lombardo and Bob Cortopassi, respectively.[28]

Starting in early 2024 and continuing into September, Global Payments began laying off staff. These layoffs took place in the US, Canada, UK and India, as well as other smaller regional markets. Approximately 5400 employees were laid off during this time.[29] Just weeks before the September lay offs were announced, Global Payments reported their second quarter results. Global Payments reported a net income of $296.4 million, a significant increase of $46.6 million compared to $249.7 million in the same quarter of 2023.[30]

Services and operations

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Global Payments provides payment services directly to merchants and indirectly through other financial organizations. Its technology-enabled services also support integrated payments, e-commerce, and omni-channel services.[10][11]

Through Total System Services (TSYS), its issuer processor business, Global Payments helps banks manage credit and debit card portfolios.[31]

Global Payments operates in more than 100 countries and serves 3.5 million merchants as well as 1,300 financial institutions.[32] The company processes more than 50 billion transactions per year.[33] After merging with TSYS in 2019, Global Payments has nearly 24,000 employees.[34]

In 2020, 63 percent of the company's revenue was derived from "Merchant Solutions" [35] 26 percent from Issuer Solutions,[36] and 11 percent from the Business and Consumer Solutions segment,[37] which operates as NetSpend.[38] Eighty percent of Global Payments Merchant Solutions revenue was from North America, 15 percent was from Europe, and five percent was from Asia.[39] Additionally in 2020, the company was recognized as the first payment processor to win the J.D. Power Award for excellence in customer service; an effort spearheaded by Senior Vice President Jim Hightower and now-Senior Executive Vice President Bob Cortopassi.[40]

As of 2023, Global Payments does not have a singular Chief Operating Officer (COO). Instead the company divides operations into two distinct branches: domestic "US Merchant Solutions" headed by Senior Executive Vice President Vince Lombardo and international and vertical markets headed by Senior Executive Vice President Bob Cortopassi.[41] Current CEO Cameron M. Bready was formerly the COO of the company, but no COO was announced as part of the succession plan.[42]

Data breaches and faults

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In 2012, a data breach at Global Payments affected 1.5 million credit and debit card numbers.[43][44] This breach eventually cost the company around $100 million.[45] In 2015, a technical fault with Global Payments' systems led to thousands of British businesses being unable to accept credit card payments on Valentine's Day weekend.[46]

Lawsuits

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Story v. Heartland Payments Systems

[edit]

In 2019, Global Payments subsidiary Heartland Payments Systems was sued by Florida resident Max Story, alleging that Heartland defrauded parents of school children by leading them to believe that fees collected by the MySchoolBucks online lunch payment service, which Heartland owns and operates and which is used by 2 million people with children in 30,000 schools in the US, were going to their children's schools when in fact the money was going to Heartland.[47] Shortly after the lawsuit was filed, Heartland deposited $40,000 into Story's bank account in an attempt to nullify Story's legal standing to sue, but Story refused to accept the payment and reversed the deposit.[47] To limit the number of people who could potentially join the lawsuit if it is granted class action status, Heartland also updated its terms of service in 2019 to require MySchoolBucks users to accept that they "will not be permitted to participate in the Story case as a class member."[47]

Merger with TSYS

[edit]

Total System Services, Inc. (commonly referred to as TSYS), was an American financial technology company headquartered in Columbus, Georgia. In 2019, TSYS was merged into Global Payments Inc.[48][49] TSYS is the largest third-party payment processor for issuing banks in North America, with a 40% market share, and one of the largest in Europe. It provides payment processing services, merchant services and related payment services. It also provides reloadable prepaid debit cards and payroll cards, and demand deposit accounts to the underbanked.[citation needed]

In 1959, TSYS was founded as a division of Columbus Bank and Trust (now Synovus). In 1974, it began processing credit cards for other banks. In August 1983, the company became a public company via an initial public offering.[50]

In 1995, the company merged its merchant processing services with those of Visa Inc.[51] In August 2004, the company acquired Clarity Payment Solutions for $53 million.[52] In 2007, Synovus completed the corporate spin-off of TSYS.[53] In July 2004, the company began processing the credit cards issued by J.P. Morgan Chase.[54] In 2008, the company launched n>genuity, a quarterly publication on the world of payments.[55]

In 2010, the company acquired a 51% stake in the merchant acquisition business of First National Bank of Omaha for $150.5 million, which was renamed TSYS Merchant Solutions. The remaining 49% stake was acquired in January 2011.[56] In May 2011, the company acquired TermNet.[57] In August 2012, the company announced a joint venture with Central Payment Co. LLC, a direct merchant acquirer.[58] In December 2012, the company acquired ProPay, a Utah-based company with over 250,000 merchants.[59]

In July 2013, the company acquired Netspend, a prepaid debit card provider, for $1.4 billion.[60] In November 2013, the company announced TSYS Merchant Insights, a partnership with Womply, a San Francisco-based startup, to provide revenue, social media, and reputation analysis tools to all TSYS merchants.

In June 2014, CEO Philip W. Tomlinson retired and was replaced with M. Troy Woods, then the president and COO.[61] In April 2016, the company acquired TransFirst for $2.35 billion, making it the 6th largest acquirer in the United States.[62][63] In June 2016, the company acquired the remaining 45% stake in TSYS Managed Services EMEA from The Merchants Group Limited.[64]

In February 2017, the company's lobbying of the Republican Party was credited for a bill that would remove the Consumer Financial Protection Bureau's limits on overdraft fees. 10-12% of NetSpend's revenue comes from these fees.[65][66]

In late 2017, the company acquired a former Citigroup card production facility in Columbus, Ohio and invested $25 million to build out a second, 200,000 square feet (19,000 m2) credit card production facility, with a capacity to produce 67 million credit cards per year.[67]

In January 2018, the company acquired Cayan for $1.05 billion.[68] In June 2018, the company acquired Jacksonville, Florida-based iMobile3 for $13.4 million.[69]

On September 18, 2019, TSYS and Global Payments completed their merger agreement for $21.5 billion.[70]

References

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  1. ^ "Fortune 500 Global Payments". Forbes. June 2, 2021. Retrieved August 10, 2021. Revenues ($M) 7,423.6
  2. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 32. Retrieved August 11, 2021. Year Ended December 31, 2020, Operating Income: $893,953 (dollar amount in thousands)
  3. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 32. Retrieved August 11, 2021. Year Ended December 31, 2020, Net Income: $605,100 (dollar amount in thousands)
  4. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 32. Retrieved August 11, 2021. Year Ended December 31, 2020, Total assets: $44,201,545 (dollar amount in thousands)
  5. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 32. Retrieved August 11, 2021. Year Ended December 31, 2020, Total equity: $27,487,044 (dollar amount in thousands)
  6. ^ "Global Payments (GPN)". Forbes. Retrieved 2021-01-15. Employees 24,000 ... As of May 12, 2020
  7. ^ "US SEC: Form 10-K Global Payments Inc". U.S. Securities and Exchange Commission. Retrieved March 1, 2018.
  8. ^ "Global Payments and TSYS to combine in 'merger of equals'". Atlanta Business Chronicle. May 28, 2019. Retrieved August 10, 2021. Combined, Global Payments and TSYS will provide payments and software services to approximately 3.5 million predominantly small to mid-sized (SMB) merchant locations and more than 1,300 financial institutions across more than 100 countries.
  9. ^ "Fortune 500: Global Payments". Fortune. June 2, 2021. Retrieved August 11, 2021. The company provides payment technology and software services; in all, it facilitates transactions for more than 3 million businesses. Global Payments makes its debut on the Fortune 500 this year, buoyed by a stellar 2020 in which its revenue rose 51%, to $7.4 billion, as the pandemic encouraged more consumers to adopt cashless payment.
  10. ^ a b "Major Fintech Merger Speaks to Supremacy of Software in Age of Stripe, Square". Cheddar. May 28, 2019. Archived from the original on July 31, 2021. Retrieved August 10, 2021. Global Payments is the fifth largest merchant acquirer in the U.S., meaning it processes credit and debit card payments for merchants.
  11. ^ a b "Global Payments Shows Glimmers of Optimism in the Face of Covid-19 Lockdowns". DigitalTransactions.net. May 6, 2020. Retrieved August 10, 2021. E-commerce processing is thriving as consumers stuck at home shift shopping patterns away from in-store purchases. The company's ominichannel and e-commerce processing business was up about 10% last month, Sloan reported. The company has also seen a 30% jump in contactless payments year-over-year, Sloan said, though he did not give specifics. Companies are reporting higher contactless card usage as consumers avoid touching keypads at the point of sale.
  12. ^ "Global Payments Timeline". Archived from the original on 2020-08-08. Retrieved 2020-08-12.
  13. ^ a b c Dexter Filkins. "Was There a Connection Between a Russian Bank and the Trump Campaign? A team of computer scientists sifted through records of unusual Web traffic in search of answers". NewYorker.com. Retrieved 12 October 2018.
  14. ^ CNBC (2012-10-02). "Global Payments closes on APT acquisition". CNBC. Retrieved 2017-12-31.
  15. ^ Passmore, Daryl (2014-10-10). "Easy way to becoming a multimillionaire". The Courier-Mail. Retrieved 2017-12-31.
  16. ^ Whiteman, Lou (2014-01-24). "Global Payments Swipes Smaller Rival". TheStreet. Retrieved 2017-12-31.
  17. ^ "Global Payments Acquires Realex Payments".
  18. ^ Merced, Michael J. de la (2015-12-15). "Global Payments to Buy Heartland Payment for $4.3 Billion". The New York Times. ISSN 0362-4331. Retrieved 2017-12-31.
  19. ^ Meola, Andrew. "These are the leading credit card processing companies". Business Insider. Retrieved 18 November 2017.
  20. ^ Ibata, David (2016-07-06). "Global Payments moving HQ to Atlanta from Sandy Springs". The Atlanta Journal-Constitution. Retrieved 2017-12-19.
  21. ^ Jones, Donovan (2017-08-10). "Global Payments To Acquire ACTIVE Network Divisions From Vista Equity Partners". Seeking Alpha. Retrieved 2018-09-24.
  22. ^ "Global Payments Completes Acquisition of AdvancedMD". Retrieved 2018-09-24.
  23. ^ "Private Equity Hotshots and Deals". Retrieved 2018-12-28.
  24. ^ "Global Payment Merger with Total System".
  25. ^ Feuer, Will (2022-08-01). "Global Payments to Buy EVO Payments". Wall Street Journal. ISSN 0099-9660. Retrieved 2022-08-01.
  26. ^ Bary, Emily. "Global Payments to buy EVO Payments for $4 billion". MarketWatch. Retrieved 2022-08-01.
  27. ^ "Global Payments Announces CEO Succession Plan". Yahoo Finance. 1 May 2023. Retrieved 23 July 2023.
  28. ^ "Executive Team". Global Payments Inc. 2023. Retrieved 23 July 2023.
  29. ^ Post; Share; Post; Print; Email; License. "Global Payments CEO reshapes the business". Payments Dive. Retrieved 2024-09-19. {{cite web}}: |last5= has generic name (help)
  30. ^ "Global Payments Reports Second Quarter 2024 Results". Global Payments Inc. 2024-08-07. Retrieved 2024-09-19.
  31. ^ "Global Payments Agrees to Buy Total System Services". Bloomberg. May 27, 2019. Retrieved August 10, 2021. Global Payments Inc. agreed to buy Total System Services Inc. in a deal valued at $21.5 billion, the payment industry's third mega-merger of the year...Total System Services is what's known as an issuer processor, meaning it helps banks manage their credit and debit card portfolios for everything from card authorizations to detecting fraud and calculating rewards.
  32. ^ "Global Payments Completes TSYS Merger and other Digital Transactions News briefs from 9/18/19". DigitalTransactions.net. September 18, 2019. Retrieved August 10, 2021. The merged company serves 3.5 million merchant locations and 1,300 financial institutions in more than 100 countries.
  33. ^ "Global Payments to buy TSYS for $21.5 billion in latest fintech deal". Reuters. May 28, 2019. Retrieved August 10, 2021. After the deal Global Payments will process more than 50 billion transactions annually across the world, making it one of the biggest players in integrated payment technology.
  34. ^ "TSYS, Global Payments merger complete; Management team announced". WRBL. September 18, 2019. Retrieved August 10, 2021. The new company has more than 24,000 employees.
  35. ^ "Will Global Payments (GPN) Sustain Its Earnings Streak in Q2?". Zacks.com. July 26, 2021. Retrieved August 11, 2021. Revenues of Global Payments' biggest operating segment, which is Merchant solutions, (accounting for 63 percent of the company's top line), are likely to have grown as a result of higher spending.
  36. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 37. Archived from the original (PDF) on 2021-09-09. Retrieved August 11, 2021. Year Ended December 31, 2020, Issuer Solutions: $1,981,435 (dollar amounts in thousands); 26.7% of Revenue
  37. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 37. Archived from the original (PDF) on 2021-12-13. Retrieved August 11, 2021. Year Ended December 31, 2020, Business and Consumer Solutions: $829,505 (dollar amounts in thousands); 11.2% of Revenue
  38. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 9. Archived from the original (PDF) on 2021-12-13. Retrieved August 11, 2021. Our Business and Consumer Solutions segment provides general purpose reloadable ("GPR") prepaid debit and payroll cards, demand deposit accounts and other financial services to the underbanked and other consumers and businesses in the United States through our Netspend® and other brands.
  39. ^ FORM 10-K (PDF) (Report). Global Payments. February 26, 2021. p. 77. Archived from the original (PDF) on 2021-12-13. Retrieved August 11, 2021. Merchant Solutions – Americas: $3,240,233; Europe: $614,747; Asia Pacific: $243,600
  40. ^ Upadhyay, Abhishek (29 January 2020). "J.D. Power Recognizes Global Payments Inc. for Great Customer Service". GlobalFinTechSeries.
  41. ^ "Bob Cortopassi, Global Payments Inc: Profile and Biography". Bloomberg.com. Retrieved 23 July 2023.
  42. ^ "Global Payments Announces CEO Succession Plan". Global Payments Inc. 1 May 2023.
  43. ^ Pepitone, Julianne. "1.5 million card numbers at risk from hack". CNNMoney. Retrieved 2017-12-18.
  44. ^ Sidel, Robin; Johnson, Andrew R. (2012-03-30). "Data Breach Sparks Worry". Wall Street Journal. ISSN 0099-9660. Retrieved 2017-12-18.
  45. ^ "The 10 Biggest Bank Card Hacks". WIRED. Retrieved 2017-12-18.
  46. ^ Brooks-Pollock, Tom (15 February 2015). "Global Payments: Thousands of firms left fuming after card payment glitch hits business on Valentine's Day weekend". The Mirror. Retrieved 18 November 2017.
  47. ^ a b c Lumpkin, Lauren (2019-09-26). "Lawsuit alleges lunch payment service used in local schools defrauded parents". The Washington Post. Archived from the original on 2023-03-26. Retrieved 2024-09-09.
  48. ^ "Global Payments to buy TSYS for $21.5 billion in latest fintech deal". Reuters. 2019-05-28. Retrieved 2022-05-21.
  49. ^ Fuscaldo, Donna. "Global Payments And TSYS Merge In $21.5 Billion Deal". Forbes. Retrieved 2022-05-21.
  50. ^ "TSYS Profile and Case Study" (PDF). Georgia Historical Society. Retrieved May 21, 2022.
  51. ^ "Card Processors To Link Services". The New York Times. Bloomberg News. August 17, 1995.
  52. ^ "TSYS Acquires Clarity Payment Solutions; TSYS Prepaid Positioned to Emerge as Leading Global Processor for Prepaid Cards" (Press release). Business Wire. August 3, 2004.
  53. ^ "TSYS Board Approves Agreement with Synovus for Spin-Off" (Press release). Business Wire. October 25, 2007.
  54. ^ "JPMorgan Chase Selects TSYS for Credit Card Processing" (Press release). Business Wire. July 7, 2004.
  55. ^ "TSYS Introduces n>genuity in action: n>genSM Initiative for the Next Generation of Payment Solutions" (Press release). Business Wire. April 7, 2008.
  56. ^ "TSYS Acquires Remaining 49 Percent of First National Merchant Solutions From First National Bank of Omaha" (Press release). Business Wire. January 4, 2011.
  57. ^ "TSYS buys TermNet Merchant Services". American City Business Journals. May 2, 2011.
  58. ^ Adams, Tony (August 9, 2012). "TSYS buys 60 percent of California firm to boost its merchant business". Ledger-Enquirer.
  59. ^ "TSYS Completes Acquisition of ProPay" (Press release). Propay. December 26, 2012.
  60. ^ "TSYS Completes Acquisition of NetSpend" (Press release). Business Wire. July 1, 2013.
  61. ^ "TSYS CEO Tomlinson retiring". American City Business Journals. June 23, 2014.
  62. ^ "TSYS Completes Acquisition of TransFirst" (Press release). Business Wire. April 1, 2016.
  63. ^ "TSYS becomes 6th largest U.S. merchant acquirer". American City Business Journals. April 1, 2016.
  64. ^ "TSYS takes over TSYS Managed Services EMEA". American City Business Journals. June 13, 2016.
  65. ^ "LD-2 Lobbying Report". United States Senate.
  66. ^ Zeitlin, Matthew (February 8, 2017). "Republicans Are Moving To Scrap Rules That Limit Overdraft Fees". BuzzFeed.
  67. ^ Navera, Tristan (February 8, 2018). "Credit-card maker adding jobs as it ramps up production at Columbus plant". American City Business Journals. Columbus, Ohio.
  68. ^ "TSYS Completes Acquisition of Cayan to Accelerate Its Position as a Leading Technology Payments Provider" (Press release). Business Wire. January 11, 2018.
  69. ^ Mandel, Eric (June 7, 2018). "TSYS buys an Inc 5000 fastest-growing company for $13.4M". American City Business Journals.
  70. ^ Panchadar, Arjun (28 May 2018). "Global Payments to buy TSYS for $21.5 billion in latest fintech deal". Reuters.
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