Author | Richard E. Walton, Joel Cutcher-Gershenfeld, and Robert McKersie |
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Language | English |
Subject | Business |
Published | 23 August 1994 Harvard Business School Press |
Publication place | United States |
Pages | 400 |
Strategic Negotiations: A Theory of Change in Labor-Management Relations, a 1994 Harvard Business School Press publication, is a book on negotiation by the authors; Richard E. Walton, Joel Cutcher-Gershenfeld, and Robert McKersie.[1]
The book explains concepts and strategies of negotiation to the reader.
In the book, the authors identify three primary negotiation strategies. These are "forcing," "fostering," and "escape".[2] Each represents an overarching pattern of interaction that characterizes the negotiations. A strategy does not emerge all at once, but over time as a result of consistent patterns of interaction.
A forcing strategy generally involves taking a "distributive" or win–lose approach to the negotiations, combined with a "divide and conquer" approach to internal relations in the other side, and an attitudinal approach that emphasizes uncertainty and distrust. By contrast, a fostering strategy generally involves taking an "integrative" or win-win approach to the negotiations, combined with a "consensus" approach to internal relations in both sides, and an attitudinal approach that emphasizes openness and understanding. "Escape" is a non-negotiations strategy in which one or more parties seek to end or undercut the relationship, which leads to a loss-loss situation.
These strategy and process elements of negotiations can be combined with an understanding of structure in order to predict outcomes that are both substantive and relationship outcomes.