Vertex (company)

VERTEX
Company type	Limited Company
Industry	Utilities, call centers
Founded	1996
Headquarters	London, UK
Key people	Andrew Jornod, CEO, Vertex North America (Utilities)
Products	Business Process Outsourcing, Customer Management Outsourcing

Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.^[1]^[2]

Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.^[3] In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital,^[4] GenNx360, Knox Lawrence International) for £217m.^[5]

Vertex services include:

References

^ Dey, Iain (17 September 2006). "Liberata joins £400m contest for Vertex". Retrieved 1 April 2012.
^ "Vertex Group Limited". Hoover's. Retrieved 1 April 2012.
^ "United Utilities - Our recent history".
^ "Oak Hill Capital, GenNx360 and Knox Lawrence to Acquire Vertex from United Utilities – Oak Hill". Retrieved 2024-10-16.
^ "United Utilities announces the sale of Vertex to Oak Hill Capital, GenNx360 and Knox Lawrence International".

[1] Dey, Iain (17 September 2006). "Liberata joins £400m contest for Vertex". Retrieved 1 April 2012.

[Hoover's_business_entry-2] "Vertex Group Limited". Hoover's. Retrieved 1 April 2012.

[3] "United Utilities - Our recent history".

[4] "Oak Hill Capital, GenNx360 and Knox Lawrence to Acquire Vertex from United Utilities – Oak Hill". Retrieved 2024-10-16.

[5] "United Utilities announces the sale of Vertex to Oak Hill Capital, GenNx360 and Knox Lawrence International".

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