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Company type | Provident Association based in the United Kingdom |
---|---|
Industry | Health insurance |
Founded | 1901 |
Headquarters | Taunton, Somerset, UK |
Key people | Nathan Irwin, Chief Executive |
Number of employees | 366 (2024) |
Website | www.wpa.org.uk |
Western Provident Association (WPA) is a not-for-profit private medical insurance firm and provident association based in Taunton, Somerset, England. Its subsidiary, WPA Protocol Plc, administers corporate healthcare trusts.[1]
In 1901, a group of workers founded the Reading Work People's Voluntary Hospital Contributory Fund to cover the costs of health care for their members. In 1939, it merged with the Bristol Hospital Fund, and in 1949 it was renamed the Western Provident Association for Hospital and Nursing Home Services (WPA).[2][3] In 1992, WPA moved from Bristol to a specially designed building in Taunton, Somerset.
WPA was an early participant in the market for private health insurance to supplement the UK National Health Service services, with WPA being the smallest player.[4] In the mid-1980s and early 1990's almost all private health insurance in the UK -- 96% in 1984 -- was provided by just three carriers including WPA.[5] [6]
WPA was described by the World Health Organization as a leader in the development of coinsurance, or "shared responsibility", policies, in which the patient pays a portion of the liability until an agreed limit.[7]
In 1997, Norwich Union staff falsely claimed over internal e-mails that WPA was insolvent. WPA sued for defamation. Norwich Union made a High Court apology and paid £450,000 in damages and costs to settle the case.[8][9] This was a landmark case because it was the first time e-mail was admitted as evidence in a British court.[10]
In 2007, WPA launched a new insurance plan which provided a health "top-up", supplementing NHS treatment, including cancer drugs which the NHS had not approved for use.[11] Subsequently, other insurance companies entered the top-up market, leading to criticism has been levelled, including from the union Unison, which stated that the products would undermine the values of the NHS and risk creating a two-tier system in health care.[12] The NHS attempted at the time to levy additional charges to patients receiving such benefits, and WPA claimed to have received legal advice saying such payments were unlawful.[13][14][15]
WPA also administers corporate healthcare trusts under the WPA Protocol Plc subsidiary.[16] This is an alternative arrangement to private medical insurance whereby larger companies, defined by Protocol as usually those with 400 or more members, can use WPA's infrastructure to administer their own healthcare provision. Companies provide the funds from a trust, and WPA Protocol provides bespoke literature and telephone lines,[17] as well as staff, infrastructure and economies of scale.
Trusts are not charged insurance premium tax and staff are considered to be more likely to claim responsibly from their own company as opposed to an insurer. Savings are estimated to be 7% compared to being fully insured.[17]
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