Kentico Kontent

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Kentico Kontent, or Kontent, is a headless content management system (CMS) for building websites and apps with headquarters in Brno, Czechia. It’s a Software as a service|Software-as-a-Service (SaaS) solution with APIs designed to retrieve and manage content for any application and Software development kit|SDKs to aid in development efforts using popular programming languages and frameworks.^[1]

History[edit]

Kentico Kontent is one of two products developed by Kentico Software, an IT company founded in 2004 by Petr Palas.^[2] Kentico’s products include Kentico Kontent, the cloud-based headless CMS platform, and Kentico Xperience (previously Kentico EMS), a digital experience platform that combines content management, digital marketing, and commerce.

In 2014, Kentico launched Kentico Draft, a cloud-based SaaS product allowing teams to create and populate content models. In the following year, Kentico released Kentico Deliver, an API interface, and Kentico Engage, an add-on for Draft and Deliver providing marketing automation capabilities. At their 404 conference in Las Vegas, Kentico announced they were merging these three products into a single one called Kentico Cloud, which was the official start of their so-called “Dual Rail Strategy” with two completely separate products (the traditional WCM platform and the cloud-first headless platform).^[3]

In 2019, the company rebranded Kentico Cloud to Kentico Kontent and announced that they were adding Content as a service|Content-as-a-Service capabilities to the solution in order to cover each step of the content lifecycle.^[4]

Focus on the content lifecycle[edit]

Rahel Anne Bailie, Noz Urbina, and other content experts claim it’s essential that a “CMS is able to support the content lifecycle, so having a CMS that is robust enough to meet the content needs of the organization is important.”^[5] A few leading headless CMSs have therefore started adding capabilities that should enable content creators to control the whole content lifecycle.

Although Web content lifecycle|definitions of the content lifecycle vary, its stages usually include planning/content creation, review, publishing, and sometimes also evaluation or archiving. According to Forrester Research|Forrester, “there’s little evidence of end-to-end lifecycle support. However, solutions like Contentful, Contentstack, and Kentico Kontent that started as “headless” or API-only have expanded practitioner authoring and process management features.”^[6]

Kentico Kontent includes the following features relating to the content lifecycle:

Certification and industry recognition[edit]

In 2019, Kentico Kontent received three ISO certifications (ISO 9000#Contents%20of%20ISO%209001:2015|ISO 9001:2015 – Quality Management System, ISO/IEC 27001|ISO 27001:2013 – Information Security Management System, and ISO/IEC 20000|ISO 20000-1:2011 – IT Service Management System). In addition to that, Kontent has achieved industry recognition through Gartner^[7] and Forrester^[8] and was named a Leader for Summer 2020 in the G2 Grid for Headless CMS.^[9]

In May 2020, the headless CMS passed the System and Organization Controls|SOC 2 Type 2 examination, an auditing procedure designed for service providers storing customer data in the cloud. The audit assesses how effective the vendor’s procedures and controls relating to one or all of American Institute of Certified Public Accountants|AICPA’s so-called System and Organization Controls#Trust%20Service%20Principles|Trust Services Principles are over a specified period of time (typically at least six months).

References[edit]

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