From Wikiversity - Reading time: 2 min
According to the American Marketing Association, "Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large".[1] Based on this definition, there are four components of marketing: creating, communicating, delivering, and exchanging. [2]
This course introduces basic marketing concepts including strategic planning, consumer behavior, segmentation, supply chains, professional selling, customer satisfaction, and the components included in a marketing plan.
Participants will